Napleton AutoWerks of Loves Park

Napleton Autowerks in Loves Park has come a long way in the last 8 years. The Napleton family has hired young aggressive management that know what customer service means, and how to get things done. Tim the last 8 years. The Napleton family has hired young aggressive management that know what customer service means, and how to get things done. Tim Hayes makes the deals, and the Cary Proper takes excellent care of the service for Mercedes Benz customers. Tim thinks outside the box and is creative in putting deals together, that I believe are good for the customer and good for the Napleton family. I would recommend anyone in Northern Illinois to stop and shop here first. More

I had a excellent experience buying a vechicle from Todd Kundinger.He was very helpful and found me my dream car:)Todd stayed with me all the way,he even stayed by my side when i went into the fiancing depa Kundinger.He was very helpful and found me my dream car:)Todd stayed with me all the way,he even stayed by my side when i went into the fiancing department.He has called and checked on me to make sure i was still happy with the car.I have bought many cars and i have never had such a great experience as i did with Mr Kundinger More

THE WHOLE BUYING EXPERIENCE WAS GREAT JOHN NEW EVERYTHING ABOUT THE CAR AND WE HAD A GREAT TIME PURCHASING OUR CAR FROM HIM. I HAVE CALLED HIM FROM TIME TO TIME AND HES ALWAYS WILLING TO HELP WITH ANY QUESTI ABOUT THE CAR AND WE HAD A GREAT TIME PURCHASING OUR CAR FROM HIM. I HAVE CALLED HIM FROM TIME TO TIME AND HES ALWAYS WILLING TO HELP WITH ANY QUESTIONS WE HAVE. More

I had an excellent experience at this dealership. All the I had an excellent experience at this dealership. All the staff both, by phone and in person were very helpful, extremely professional and handled a I had an excellent experience at this dealership. All the staff both, by phone and in person were very helpful, extremely professional and handled all of my questions and concerns in a timely manner. I would definitely recommend this dealership for any sales, parts or service needs to any of my friends and family. More

I was referred from a co-worker of mine to see the General Manager(Geoff Feinblatt)and he was prompt and attentive to my questions that I had about the new engine oil that Honda is using in my 2011 Ho General Manager(Geoff Feinblatt)and he was prompt and attentive to my questions that I had about the new engine oil that Honda is using in my 2011 Honda Accord. I will be back for more service. Thanks for the great experience. More

I was greated very politley when I when to Napletons looking for a car. They are very easy going and not pushy at all. I highly recommend Napletons!! looking for a car. They are very easy going and not pushy at all. I highly recommend Napletons!! More

Purchased our new 2011 R350 from them. This our families 4th purchase from them. Cary Proper in service takes wonderful care of us. Napleton is worth traveling for!! 4th purchase from them. Cary Proper in service takes wonderful care of us. Napleton is worth traveling for!! More

I purchased my C300 from Troy and it was a great experience. He has been great help throughout the sale and after. Cary proper in service has come to my rescue a couetimes. experience. He has been great help throughout the sale and after. Cary proper in service has come to my rescue a couetimes. More

I went in looking for a used van to replace my current van. Christian listened to what I needed and got me in a better van with more features. My payment went down and quality of vehicle went up. Terry th van. Christian listened to what I needed and got me in a better van with more features. My payment went down and quality of vehicle went up. Terry the finance guy was very polite and the whole process was smooth. I will buy many more vehicles from napletons in the future and rcomment my friends and family do the same. More

I have been shopping around for a new vehicle for a couple of months. I have been to every dealer in town and looked at their lot. Out of all the lots in town, only two of the lots was I approached by couple of months. I have been to every dealer in town and looked at their lot. Out of all the lots in town, only two of the lots was I approached by a salesmen. And only one of the salesmen was genuinely interested in finding me a vehicle that fit my families needs as well as my budget. He went above and beyond to earn my business. From now on there is no question on where I will go for my future vehicles, and no question who I will be talking to. After my FIRST enjoyable car purchase, it will be Matt Bailey at Napleton Auto Werks loves park store, that gets all my business and referals from now on. If you want your first enjoyable car purchase from a salemens who truly cares about YOUR best interests, and wants to earn your current business as well as your future business then he is who you want to see. After the sale I was introduced to the sales mangers, service department. They were all very kind, and answered any questions that I had, and they each gave me their personal business card, invade of any future questions came up. The car was washed and detailed, and they told me I can come back on Saturdays between 9am - 4 pm for as long as I own the car, and get a FREE car wash. If you want a one stop car dealer, this is it they took care of everything and more. Thank you Napleton Staff, for all you did for me and my car buying experience. More