Napleton Autowerks Missouri

Great! They were great to work with! Quick to respond and a great selection to choose from! I would do business with them again in the future! They were great to work with! Quick to respond and a great selection to choose from! I would do business with them again in the future! More

Service Today is 8 June 2018 and my VW entered the shop on 5 June for a 9 hour job. The explanation I get is they only have one set of tools. I only have one Today is 8 June 2018 and my VW entered the shop on 5 June for a 9 hour job. The explanation I get is they only have one set of tools. I only have one car there, how many set of tools do you need for one car? More

great job, great service, great service writer. I would recommend this Voltswagen dealer to anyone. We went in for a lube, oil and filter and had the pleasure of meeting one of your service member I would recommend this Voltswagen dealer to anyone. We went in for a lube, oil and filter and had the pleasure of meeting one of your service members, Andrew Horton. He told us what was needed other then the LOF to keep our vehicle in tip top shape. He took the time to tell us how important it was to follow the maintenance schedule and follow through with a transmission and engine flush. We will be back to have our Voltswagen Tiguan serviced by your team and that was a direct result of Andrew Horton. If i had a business this is one person i would hire on the spot! Thank Andrew for us... Ralph Tucker. More

Great service I had an appointment for 8 AM and, because I was waiting, was told it would take about 2 hours It was completed within that time frame. Waiting room I had an appointment for 8 AM and, because I was waiting, was told it would take about 2 hours It was completed within that time frame. Waiting room is very comfortable. Nice that they gave a complimentary car wash. Very friendly employees. A very pleasant experience. More

The service department is always good I know they are very expensive comparatively so a lot of local people go out of town but I would rather not deal with that and I like working with Ste I know they are very expensive comparatively so a lot of local people go out of town but I would rather not deal with that and I like working with Steve in Service. Their sales area is higher than the dealers in AR and other MO towns too but it's closer and less hassle. Noah has always been good in sales and we've bought 3 cars from him. More

Great Service Department Really Impressed. I have been using Napleton Volkswagen of Springfield for several years. They are currently servicing all our family's vehicles. Fro Really Impressed. I have been using Napleton Volkswagen of Springfield for several years. They are currently servicing all our family's vehicles. From their service check-in process to their shuttle driver I have always been satisfied. I always make it a point to refer them to my friends and family which is somewhat out of character for me. I will continue to use Napleton Volkwagen Service depart and most likely will buy my next Volkswagen CC from them. Hopefully their sales department can compare. More

Maintenance Service I bought my VW Jetta here in 2007, and have been using them to service my car ever since. I haven't had any major issues with my vehicle, because I b I bought my VW Jetta here in 2007, and have been using them to service my car ever since. I haven't had any major issues with my vehicle, because I bring it in for preventative maintenance. They fix my car correctly the first time, and treat me like family. That's why I keep coming back. More

car service ive never meant a nicer man than steve, he is like family, and cares about the customer, and explains everything, i would not take my jetta anywhere e ive never meant a nicer man than steve, he is like family, and cares about the customer, and explains everything, i would not take my jetta anywhere else. i rate this dealership triple A plus. loved it More

courteous service I've used this service facility for the nine years I've owned my Jetta. The staff are consistently nice and do a great job of explaining maintenance i I've used this service facility for the nine years I've owned my Jetta. The staff are consistently nice and do a great job of explaining maintenance issues. More

So stinkin' glad they fixed my car Bought this car from another dealer about a year and a half ago and have had nothing but problems (so glad I got that extended warranty). Took it to t Bought this car from another dealer about a year and a half ago and have had nothing but problems (so glad I got that extended warranty). Took it to them for a diagnostics test on Friday and work on it began on the following Monday morning and ended in the early afternoon. Took them only a couple of days to fix a problem(s) that my previous guys' probably still wouldn't have been able to fix after almost 2 years. More