Napleton Autowerks of Rockford

Great Experience!! I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car I recently puchased a 2018 Dodge Journey from this dealership. It was an awesome experience! I live an hour away, so I wanted to make sure this car was good before I took a ride out there. I contacted Justine Brugger. She described the car and said I would not be disappointed. She was right!! The car was awesome! It looked and drove great, just like she said. She even took the time to deliver the car to my home to save me some time. I am very happy with my car and my experience with Justine Brugger and Napleton Autowerks!! More

Great Customer Service We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Th We upgrade our vehicles a lot. JR was not a pushy salesman, which we really liked. We felt our trade in value was fair. We will come back again. Thank You! More

Friendly staff with even friendlier service There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and t There is nothing negative that I can say about my experience at Napleton Autoworks. J.R. made sure we were well taken care of. The car was great and the price was even greater. More

Good communication Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. Thank you for working with me to make this a good deal. Your follow up and follow through have left me with a positive impression of your dealership. More

Great experience! This was my first time buying a car and I couldn’t have asked for a better experience. Nick was amazing and made the buying experience so easy. I will This was my first time buying a car and I couldn’t have asked for a better experience. Nick was amazing and made the buying experience so easy. I will be recommending him to othe potential buyers! More

Great experience We found a great deal on a Honda CRV for our daughter. The experience was pleasant and fun because of our sales associate, J.R Lothan. He was knowled We found a great deal on a Honda CRV for our daughter. The experience was pleasant and fun because of our sales associate, J.R Lothan. He was knowledgeable, helpful, kind and funny which made the purchase enjoyable and relaxed. Brian was helpful to get the deal we wanted and Charles was a breath of fresh air for loan time. He was relaxed and genuine. The team created the easiest and most enjoyable buying experience ever! I would highly recommend this dealership! Go see J.R. and enjoy purchasing your next vehicle. More

Third Car Purchased!!! We are extremely happy with the service that we have received at Nappleton. We have bought three three cars from this dealer and will continue to go b We are extremely happy with the service that we have received at Nappleton. We have bought three three cars from this dealer and will continue to go back! Our sales person, JR, has always been extremely helpful too. He even came in on his day off to deliver our car to us. Charles in the finance department has been very helpful each time we bought the cars. More

New Porsche purchase Troy was great to work with in our purchase and treated us fair and respectful. We liked it so well we added a 718 to our order! Troy was great to work with in our purchase and treated us fair and respectful. We liked it so well we added a 718 to our order! More

New Cadillac Purchase A truly wonderful dealership. Very professional, personable and just pleasant. JR was so sweet and very organized. So sweet...he gave me roses for A truly wonderful dealership. Very professional, personable and just pleasant. JR was so sweet and very organized. So sweet...he gave me roses for moving forward with the purchase my husband wanted. Jim handled the financing and paperwork with professionalisms and organization. Demian is the manager...very pleasant. The entire experience was streamlined, informative and just terrific. Best dealership I have ever worked with. Thank you. More

Great experience........Like Disney Happy new owner of an Outback .Made the complete deal in one short evening . Nick and Charlie took great care of me. Everyone was top shelf. Happy new owner of an Outback .Made the complete deal in one short evening . Nick and Charlie took great care of me. Everyone was top shelf. More