Back

Napleton Autowerks of Rockford

Rockford, IL

4.9
558 Reviews

505 N Perryville Rd

Rockford, IL

61107

Directions

By Type

Showing 558 reviews

September 26, 2018

Outstanding customer service! Nick Ciconte was the associate that helped me. I will never go to another dealership after my experience today. Every person I met was so helpful, kin More

by Stacey P.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Charles Madison, Nick Ciconte
September 25, 2018

Tim was an honest, straight up, patient, timely, attentive. It was a pleasure to work with Tim at Napleton. He was honest, straight up, thorough, timely, patient and attentive. He listened to what I wanted and More

by Jennluttrell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Normoyle
September 25, 2018

The best I can't say enough about our all around experience! We saw the car driving by on Saturday and drove it home on Monday. We had excellent service from s More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Judd, Charles Madison, Susan Biggers
September 24, 2018

Thanks J.R. & Chuck J.R. Henry was able to work magic to find me an affordable used vehicle. He offers great service and is never pushy. Charles was able to offer me a go More

by Robbie97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Madison, Lothan J.R Henry
September 23, 2018

Great Customer Service! I called over to Napleton Subaru to ask about a call in their inventory. I got a good price over the phone and stopped by later the same day and comp More

by ben15persent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Price
September 23, 2018

Amazing Service Our salesman, JR, was amazing. He addressed all of our concerns. His responses were accurate and timely. We appreciate the service we received and t More

by Lenay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Lothan J.R Henry
September 22, 2018

Stress free fair deal with a wonderful group of people I'd been looking to buy a new/used Rav4 but had certain criteria to meet. Over the last 3 months there have been a few that came close but not 100% o More

by anita829
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Judd, Desiree Helmer, Michael Price, James Horst
September 19, 2018

Superlative Dealership From my initial contact with Brian Langkamp, the exceptional support I received from Nick Perkins and the effort taken by Scott Nicoll to find a relia More

by HappyCamper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Nicoll, Brian Langkamp, Nick Perkins
September 19, 2018

Professional in every way Napletons and Nick Ciconey treated us like we mattered. They took the time to answer any and all questions without hesitation. We walked away feeling More

by Krasmu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Ciconte
September 19, 2018

5 Star service Salesman, Jordan Davis, made buying my first Subaru a great experience! He took the time to show me different vehicle packages that met my needs. I wo More

by She’s got new wheels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Davis
...
16
...