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Napleton Autowerks of Rockford

Rockford, IL

4.9
556 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 556 reviews

September 13, 2018

Awesome Great guy, very knowledgeable and patient. Worked very hard to satisfy me. Represents the business very well. Will defiantly rebuy from you in the fut More

by Bear1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lothan J.R Henry
September 12, 2018

Highly Recommended!! This is our 4th Cadillac we have purchased from Napelton Cadillac. We have had the pleasure to have had Justine as our sales person from the start. More

by Tomnancy2629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Charles Madison, Justine Brugger
September 11, 2018

My first Subaru We were looking for a specific Subaru to meet my needs and were were able to locate one in Rockford , Il . Working with Jeff Propp as well as Scott , More

by Desiree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron in parts dept was very helpful ! , Scott Nicoll, Desiree Helmer, Jeff Propp, James Horst
September 11, 2018

Better Than Expected After having a history with many dealerships, it is easy to say we have a little PTSD from those experiences. Walking into Napleton Autowerks of Rockf More

by Stephaniemurphy90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Brenna Walant, Charles Madison, Lothan J.R Henry
September 07, 2018

Great experience - Awesome People Easily one of the top car buying experiences I have ever had. Our sales representative Casey Dinger was very knowledgeable and honest about the vehicl More

by Jeremy E.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Casey Dinger
September 07, 2018

Great people and great experience! One of the easiest transitions I've ever had. Very friendly and knowledgeable staff. Easy to work with and talk to. Would recommend to anyone! More

by kirchy1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Lothan J.R Henry, James Horst
September 05, 2018

Simply said.... Just a wonderful experience It is truly a wonderful experience dealing with this dealership and Justine. From the beginning of my conversations on a new car through the end could More

by arbtower
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justine Brugger
September 04, 2018

As stress-free as car buying should be. I can't say enough good things about Napleton. J.R. made the process as enjoyable and worry-free as he possibly could. He said he saw me in the car I More

by Nicole83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenna Walant, Charles Madison, Lothan J.R Henry
September 04, 2018

great service it was an absolute pleasure working with Troy. He kept me updated regarding the progress of my vehicle (was custom ordered). He made the process very More

by ismael5666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
September 04, 2018

Excellent customer support. My salesman was Matt Vincent and he was great. Answered all my questions without pressuring me to make a decision until I was ready. He was friendly More

by richard55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Madison, Matthew Vincent, Ryan Fagerstrom
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