Napleton Autowerks of Rockford

great service it was an absolute pleasure working with Troy. He kept me updated regarding the progress of my vehicle (was custom ordered). He made the process very it was an absolute pleasure working with Troy. He kept me updated regarding the progress of my vehicle (was custom ordered). He made the process very pleasant. I hope to see him in about 3 yrs (when my next porsche will be due) More

Excellent customer support. My salesman was Matt Vincent and he was great. Answered all my questions without pressuring me to make a decision until I was ready. He was friendly My salesman was Matt Vincent and he was great. Answered all my questions without pressuring me to make a decision until I was ready. He was friendly and knowledgable and helped coordinate the process from start to finish. Since leasing the car he has been very helpful as questions have arisen. The dealership has a great service department and the weekly car wash is very nice for keeping the car looking new. More

Best Salesman ever! This was our second time dealing with Nick and Napleton Automotive. We purchased a Subaru Legacy a few months ago and when my mom needed a new vehicle This was our second time dealing with Nick and Napleton Automotive. We purchased a Subaru Legacy a few months ago and when my mom needed a new vehicle after hers being totaled in a car accident, we went back. Both experiences were great! Nick is very professional and makes you feel comfortable with him and with the dealership itself. We would use him again the next time we’re looking for a vehicle! More

Our Platinum Escalade is here!!!! We are so happy with our brand new platinum Escalade!! Thanks to JR and Demian from Napletons Cadillac who made it happen! They have been awesome thro We are so happy with our brand new platinum Escalade!! Thanks to JR and Demian from Napletons Cadillac who made it happen! They have been awesome through the entire process and made sure we were happy with every little detail of our new car :) Oh and Charles thanks for making the whole lease process sooo simple! More

Great Good experience will come back. Nice facility. Good amount of used cars. All salesman where cordial. Easy to deal with. Car was cleaned and gased up b Good experience will come back. Nice facility. Good amount of used cars. All salesman where cordial. Easy to deal with. Car was cleaned and gased up before we left More

Mike Palumbo Was Great! My Subaru wouldn't start and I had it towed to Napleton Autowerks on Perryville Rd. Mike Palumbo took ownership of my problem, quickly had it diagnos My Subaru wouldn't start and I had it towed to Napleton Autowerks on Perryville Rd. Mike Palumbo took ownership of my problem, quickly had it diagnosed and the parts ordered. When the parts arrived Mike had the car fixed and had me back in my Subaru in no time. As busy as they were, Mike did an excellent job of keeping me informed of the entire process and then presented me with my repaired, clean Subaru. More

Out Of State Buyer I recently purchased a 2016 Camaro SS from this dealer. My purchase was site unseen as I found this car online. I was somewhat anxious about making th I recently purchased a 2016 Camaro SS from this dealer. My purchase was site unseen as I found this car online. I was somewhat anxious about making this kind of a purchase. My salesman, Casey Dinger and the Sales Manager Gary Judd were both top notch and were able to answer any and all of my MANY questions. They were both very honest with their descriptions. I had the car shipped home and am very pleased with the purchase. I would not hesitate to buy from them again. More

awesome awesome awesome nick jim and damien hands down the best awesome to work with listened to all my concerns and questions and answred them immediately i would tell ever nick jim and damien hands down the best awesome to work with listened to all my concerns and questions and answred them immediately i would tell everyone if you are in the market for a need car see them great staff excellent servicr More

Great experience!! The service was unbelievably great!! I would highly recommend Napleton Auto to any and everyone who is in need of a new or used vehicle. JR(sales asso The service was unbelievably great!! I would highly recommend Napleton Auto to any and everyone who is in need of a new or used vehicle. JR(sales associate), was great and answered all of the questions that I could think of and more. More