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Napleton Autowerks of Rockford

Rockford, IL

4.9
559 Reviews

505 N Perryville Rd

Rockford, IL

61107

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Showing 559 reviews

August 07, 2018

Great service, non-pushy attitude We had been to many dealerships looking for a used SUV. When we arrived at Napleton’s Cadillac, Nick Perkins, one of the salesmen greated us, took us More

by Out of town buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles in the credit department , Nick Perkins
August 06, 2018

Amazing Nick Perkins was superb with handling my sale. He made a normally scary first experience, to a financial investment that I won’t regret. I look forwar More

by DScott1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Perkins
August 04, 2018

Unbelievable customer service, Troy really made sure every detail was covered. He reallly paid attention to my needs and made sure he hit 100% of what I wanted More

by Big Daddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Vail
August 04, 2018

JR Henry, the car buyer’s best friend. My wife and I had the best experience working with JR and Brian to get our new (2016) Malibu! JR took care of everything and made sure we got what we More

by Rlenzen2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Lothan J.R Henry
August 03, 2018

Used car experience Bought a 2017 used car from JR. Justine was also helpful. JR was outstanding from start to finish and was very professional. Easy to work with and was More

by Used car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Justine Brugger, Lothan J.R Henry
August 03, 2018

Great customer service! Casey was wonderful to work with. Not pushy, very informative. Only reason I can't give 5 stars is because they were pushing to get end of the month s More

by Limited girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Langkamp, Demian Wright, Casey Dinger
August 02, 2018

Excellent dealership Thankful for J.R who got me my first car!!!! He sold two cars to my parents at another dealership and did a phenomenal job. When my family found out w More

by B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John B, Demian Wright, Lothan J.R Henry
August 01, 2018

Always a pleasure Thanks to Bob and Tim for their assistance today. It is helpful when sales people work together to assist a customer. The pleasure was all mine! More

by Sue H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Normoyle, Bob Fisher
August 01, 2018

Fantastic customer service. My salesman was very informative and knowledgeable about the vehicle I purchased. He showed me and explained every detail about all of the features. I More

by Jordanavan08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Davis
August 01, 2018

Excellent Staff We went on a Saturday morning, I felt relieve that sales people left us alone. I found my SUV I wanted then the saleman Mike took me out for a drive More

by ferguson,nadine 12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desiree Helmer, Michael Price, Todd Tifft
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