
Napleton Autowerks of Rockford
Rockford, IL
Filter Reviews by Keyword
By Type
Showing 558 reviews
2018 Crosstrek purchase Mike Fisher and Todd Tifft were very helpful !! They were able to locate the vehicle we purchased and transfer it to Rockford. We had a great experie Mike Fisher and Todd Tifft were very helpful !! They were able to locate the vehicle we purchased and transfer it to Rockford. We had a great experience with no hassles. More

Helpful Robert Fischer was very helpful and accommodating, not pushy but very knowledgeable,made us feel comfortable with buying and paying of the car. would Robert Fischer was very helpful and accommodating, not pushy but very knowledgeable,made us feel comfortable with buying and paying of the car. would give my friends his name for a car in a heart beat. Thank you. More

Great Experience Justine always goes the extra mile and the smile never leaves her face. If she doesn’t have exactly what you’re looking for she’ll find it for you. I Justine always goes the extra mile and the smile never leaves her face. If she doesn’t have exactly what you’re looking for she’ll find it for you. I highly recommend her! More
Nick Perkins Rocks!!!!!!!!!! There was no hope for me, that’s what every other dealership said. They had high numbers and nothing near what I wanted. Then I met Nick Perkins at Na There was no hope for me, that’s what every other dealership said. They had high numbers and nothing near what I wanted. Then I met Nick Perkins at Napeltons Subaru in ROCKFORD. I, not only got the car I wanted, but so did my Husband and Mother-in-law! We will be back, the only place I ever want to buy a car from is Napeltons! Love you all and everything you have done to help my family— Nick Perkins you should be #1 in that place because you will always be #1 to us ?? More
Great Visit to Service I went to service Thursday and was treated very well by Irv and all the staff there. Will defiantly be coming back for service in the future. I went to service Thursday and was treated very well by Irv and all the staff there. Will defiantly be coming back for service in the future. More
Above and beyond! Listen, my wife and I thought we knew what we wanted but, unfortunately, we became nightmare customers who flip-flopped our needs and wants for three Listen, my wife and I thought we knew what we wanted but, unfortunately, we became nightmare customers who flip-flopped our needs and wants for three days. In the end we where handled with great care and patience by Gary Judd. After (finally) zeroing in on the perfect car (2018 CR-V) Gary handed us over to Rob, the sales manager, who greeted us with warmth and a hearty handshake. The nuts and bolts where handled carefully by salesman, Matt; who’s sense of humor was on point-think dry British comedy mixed with 1990’s Dave Attel stand up. Needless to say, we had a great experience and, as I write this, we drove our new Honda to the middle of Wisconsin pulling our camper and throughing all the equipment on top of the roof racks (that they put on at a moments notice!). Thanks guys, and thanks Napletons! More

Recurring 5-STAR experience. Stellar customer service. Six years ago purchased a car at Napleton. Received exemplary customer service from Bob and Team! Time for a new car - first call is Bob! Six years ago purchased a car at Napleton. Received exemplary customer service from Bob and Team! Time for a new car - first call is Bob! More

New Porsche Day Troy worked his magic finding an elusive Boxster for me. His attention to the market and my circumstance made this a very easy and positive experience Troy worked his magic finding an elusive Boxster for me. His attention to the market and my circumstance made this a very easy and positive experience for me. I look forward to the next transaction! More
A car salesman you can count on! This was the fourth car we have purchased from Mike and again he was knowledgeable, helpful, and friendly! We come to Napletons because we know we ca This was the fourth car we have purchased from Mike and again he was knowledgeable, helpful, and friendly! We come to Napletons because we know we can trust Mike and he will treat us with respect and kindness. We are excited to have the first Ascent in our locale. This car will be a wonderful family vehicle. More

Out of the minivan and into a 2018 Subaru Outback! I would like to thank Bob Fisher for his time and patience while working with me and my family during our new car search. He was kind and professional I would like to thank Bob Fisher for his time and patience while working with me and my family during our new car search. He was kind and professional throughout the process and made time to answer all our questions. Bob helped make this a low stress low pressure experience. Thanks to Bob and the rest of the Napleton team. More