Napleton Autowerks of Rockford

What a great experience and dealership I I have been looking for an Escalade for about six months now and from the beginning Justine worked so very hard and diligently to find the exact v I I have been looking for an Escalade for about six months now and from the beginning Justine worked so very hard and diligently to find the exact vehicle I was looking for. She kept me posted as they located vehicles for me and found the perfect match for me. They give me good money on my trade-in and the entire experience was 5 star from start to finish. I would highly recommend Justine Brugger and Napeltons to anyone looking for a vehicle hands down! Thanks again More

Brenna knows her products!! Helped me search for a used vehicle ! She knows all Subaru information that I had asked ! Very polite ! Go to her if you need anything Helped me search for a used vehicle ! She knows all Subaru information that I had asked ! Very polite ! Go to her if you need anything More

Awesome service Matt Vincent is great to work with. Was able to help me find exactly what I was looking for, took time to hear about what I was looking for and provid Matt Vincent is great to work with. Was able to help me find exactly what I was looking for, took time to hear about what I was looking for and provided me with several options to choose from. Thank you so much. More

Happy caddy Jr made my purchase easy and fun.gary and jim helped with the right payment plan. Awesome job!!! I will be sending all my friends and family to naplet Jr made my purchase easy and fun.gary and jim helped with the right payment plan. Awesome job!!! I will be sending all my friends and family to napleton and jr for cars in the future. More

JR is the neatest car dealer ever. JR was who I bought my first Journey from. He called said I have what you're looking for we met and he had it and I got it. Have loved it ever since. JR was who I bought my first Journey from. He called said I have what you're looking for we met and he had it and I got it. Have loved it ever since. Have had dealerships calling saying they had what I was looking for. I get there and they tried to sell me something else they said was better for me even though it was not what I wanted. 4 1/2 years later JR calls , still got your journey? I said yep and will have till I find what I want. He says .come on out, I got your upgrade. At first I said no but then thought about the journey the first journey he sold me. I loved driving it all the time I have had it and said alright I'm coming out there to Napleton Autowerks . I saw the car and he was right I fell in love with it. I said just loving the car wasn't enough though. With my credit just starting to get cleaned up, but still terrible would I be able to get this Journey??? He said well we will give it our best shot. You all did it and I thank you, thank you and most of all thank you JR for remembering me and what I wanted after all this time. You are an awesome car salesman. Thank you Napleton as yep I drove home in my new used Dodge Journey More

Great team and great buying experience! Matt Vincent worked with me to get the vehicle I wanted. Matt is friendly, professional, straightforward and wonderful to work with. He walked me th Matt Vincent worked with me to get the vehicle I wanted. Matt is friendly, professional, straightforward and wonderful to work with. He walked me through the process every step of the way and worked hard to help me get a great deal. I highly recommend working with Matt and Napleton Subaru. Jim Horst in finance explained everything very well and was very personable. He answered all my questions and made sure I fully understood the process and paperwork. Thank you Matt and Jim for making this buying experience successful. More

A new Outback woohoo! My husband is a hard sell, but we have a new Subaru Outback in our garage. I have always wanted one for the 4WD and Napleton got me in one. Thumbs up My husband is a hard sell, but we have a new Subaru Outback in our garage. I have always wanted one for the 4WD and Napleton got me in one. Thumbs up to Mike Fisher, Todd and all involved. More

Great service when purchasing and first service appointment Mathew Vincent went out of his way to make me feel comfortable and to explain all the features of the car. He even delivered the car to my house when Mathew Vincent went out of his way to make me feel comfortable and to explain all the features of the car. He even delivered the car to my house when it was ready to pick up. More

Great service! Beautiful car! The staff were friendly and professional from start to finish. The vehicle is absolutely gorgeous inside and out. Thanks for a nice and easy dealer The staff were friendly and professional from start to finish. The vehicle is absolutely gorgeous inside and out. Thanks for a nice and easy dealership experience! More