Napleton Autowerks of Rockford

Welcoming the New Year I am pleased to Welcome the New Year with my New CT6 Cadillac from Napleton Autowerks. It has everything I wanted in a new car. I have been a customer I am pleased to Welcome the New Year with my New CT6 Cadillac from Napleton Autowerks. It has everything I wanted in a new car. I have been a customer of Napleton Autowerks for many years and my Sales Person Justine Brugger has made my experiences in purchasing my new cars a Superior Experience. I want to thank her for all her personal touches and the time she has spent in making me familiar with all the features in my new car. Thanks also to Demian Wright in management, and the service staff that keeps my Cadillacs in tip top condition. More

Cadillac Service Came in for some maintenance for my vehicle, guys done a inspection on the entire vehicle. Let me know that i had a few issues that needed to be look Came in for some maintenance for my vehicle, guys done a inspection on the entire vehicle. Let me know that i had a few issues that needed to be looked at. Was able to get all my work done that day and even got a car wash. Great job Ryan and all the other guys on the team! More

Always a great experience when I stop in for service. Whether it’s just an oil change, air in my tires, or a repair, they always accept me with open arms and keep me up to date on what’s going on with my Whether it’s just an oil change, air in my tires, or a repair, they always accept me with open arms and keep me up to date on what’s going on with my vehicle. More

Great service. Everyone was super friendly. Shaun was insightful and even show me features the other dealership I bought that didn’t. Very happy customer insightful and even show me features the other dealership I bought that didn’t. Very happy customer More

Purchasing was quick, easy, and stress free. Everyone at the dealership is very knowledgeable. This is our second time purchasing a Subaru here and the process was quick and easy - stress free. Everyone at the dealership is very knowledgeable. This is our second time purchasing a Subaru here and the process was quick and easy - stress free. More

I recieved the VIP treatment throughout the process! Napleton's Cadillac dealership worked hard for me to figure out how to give me as many discounts as possible to reach my financial goal. Justine was a Napleton's Cadillac dealership worked hard for me to figure out how to give me as many discounts as possible to reach my financial goal. Justine was aware of my goal and Demian worked the figures as best he could. I decided on a Subaru and set up a time for delivery. Scott, Demian and Justine had a meeting about my decision the next day and Scott called me personally. Scott really wanted me to stay with Cadillac and he made that happen by adjusting the price again. I really appreciated their kindness to me during the whole process and loved the roses Justine presented to me! More

Amazing Job I came into the dealership to get an oil change. I didn't make an appointment. Tina told me she would try an get it in right away. She did a wonder I came into the dealership to get an oil change. I didn't make an appointment. Tina told me she would try an get it in right away. She did a wonderful job to go through all the paperwork with me. I was very impressed with her level of customer service. I will definitely be back More

Love my Subaru . Shaun in service is my go to guy. He explains everything in a friendly and easy understandable way. Can’t wait to buy number 3 next year explains everything in a friendly and easy understandable way. Can’t wait to buy number 3 next year More

Great Service Brought my car in for a weird noise and they were very fast about detecting what the noise was. The price was great and the people were super nice! Brought my car in for a weird noise and they were very fast about detecting what the noise was. The price was great and the people were super nice! More

Tire issues I came into the shop with a tire that was loosing air. They got me right in, found out that I needed a tire. Once done they brought it around front I came into the shop with a tire that was loosing air. They got me right in, found out that I needed a tire. Once done they brought it around front for me, it was a nice and easy process. More