Napleton Autowerks of Rockford

Tire issues I came into the shop with a tire that was loosing air. They got me right in, found out that I needed a tire. Once done they brought it around front I came into the shop with a tire that was loosing air. They got me right in, found out that I needed a tire. Once done they brought it around front for me, it was a nice and easy process. More

Friendly staff, great service. Great after sale service. Nice showroom. Free onsite car washes for the life of your vehicle ownership. Overall pleasant shopping experience. Nice showroom. Free onsite car washes for the life of your vehicle ownership. Overall pleasant shopping experience. More

Very Prompt Brought my car in for a new battery and a nail in my tire. They did a wonderful fast job. Very Friendly and well mannered. Brought my car in for a new battery and a nail in my tire. They did a wonderful fast job. Very Friendly and well mannered. More

Buying our first Subaru vehicle We were treated with respect, and a lot of effort went into locating us the vehicle make and model of our choice. We were dealt with in a professional We were treated with respect, and a lot of effort went into locating us the vehicle make and model of our choice. We were dealt with in a professional manner, as we had done a lot of research into making our decision on the purchase of a 2019 Subaru Outback. More

Best in town Always friendly and helpful. There was a problem with a rear tail light being out and was not caught when first inspected, but was caught and repaired Always friendly and helpful. There was a problem with a rear tail light being out and was not caught when first inspected, but was caught and repaired before I the shop. More

Amazing staff I had routine maintenance done on my Subaru, Ahlysha was my advisor, she was upbeat and friendly and kept my up to date on everything. Never disapp I had routine maintenance done on my Subaru, Ahlysha was my advisor, she was upbeat and friendly and kept my up to date on everything. Never disappointed. More

Always a Pleasure When I first was bringing in my Subaru for service Chad Hauser opened my door and greeted me, He handed me off to Mike Palumbo who took care of my ve When I first was bringing in my Subaru for service Chad Hauser opened my door and greeted me, He handed me off to Mike Palumbo who took care of my vehicle the rest of the way. It was just routine maintenance, he got me in and out and even made sure my car was washed up when it was done. I expect nothing less from the service department here. More

Knew what I wanted and they delivered. I walked in knowing the exact model I wanted, they had a few in transit. I picked one and was driving a new car home hours after it came off the truck I walked in knowing the exact model I wanted, they had a few in transit. I picked one and was driving a new car home hours after it came off the truck. Great experience. More

Overall Great experience. Would recommend to anyone looking for service done on their vehicle. Will be back for any other problems my car has in the future. :) experience. Would recommend to anyone looking for service done on their vehicle. Will be back for any other problems my car has in the future. :) More