Napleton Autowerks of Rockford

Always a Pleasure When I first was bringing in my Subaru for service Chad Hauser opened my door and greeted me, He handed me off to Mike Palumbo who took care of my ve When I first was bringing in my Subaru for service Chad Hauser opened my door and greeted me, He handed me off to Mike Palumbo who took care of my vehicle the rest of the way. It was just routine maintenance, he got me in and out and even made sure my car was washed up when it was done. I expect nothing less from the service department here. More

Knew what I wanted and they delivered. I walked in knowing the exact model I wanted, they had a few in transit. I picked one and was driving a new car home hours after it came off the truck I walked in knowing the exact model I wanted, they had a few in transit. I picked one and was driving a new car home hours after it came off the truck. Great experience. More

Overall Great experience. Would recommend to anyone looking for service done on their vehicle. Will be back for any other problems my car has in the future. :) experience. Would recommend to anyone looking for service done on their vehicle. Will be back for any other problems my car has in the future. :) More

Great service Was greeted with a smile and a friendly hello. Fantastic service, eager to help and service was done with great quality and within the given timeframe Was greeted with a smile and a friendly hello. Fantastic service, eager to help and service was done with great quality and within the given timeframe. More

Lyn’s experience Dealer is easy to work with and eager to please. My previous lease was coming due for renewal and I wasn’t sure what I wanted for my new car and they Dealer is easy to work with and eager to please. My previous lease was coming due for renewal and I wasn’t sure what I wanted for my new car and they spent all the time I needed to feel comfortable with my new car. More

Great dealership No complaints at all. Second car I've bought from them. Both times were great experiences. Matthew Vincent was the perfect salesman, not pushy, very No complaints at all. Second car I've bought from them. Both times were great experiences. Matthew Vincent was the perfect salesman, not pushy, very thorough in his demo. More

30,000-mile Maintenance Service Went to drop-off my 2017 Forester for my scheduled 30,000-mile maintenance service. Work was done on a timely-manner. Ryan F. follows-up with me as he Went to drop-off my 2017 Forester for my scheduled 30,000-mile maintenance service. Work was done on a timely-manner. Ryan F. follows-up with me as he always does whenever I get my Forester serviced. Nice and friendly people that attends and caters to your needs. More

Great experience Very helpful, courteous, and professional. Explained all aspects of setting up the car for use with the new version of computer science added to this Very helpful, courteous, and professional. Explained all aspects of setting up the car for use with the new version of computer science added to this year's model. We thoroughly understand the lease agreement. Will continue to do business with you More

Recent visit Today I went into Napletons after dealing with another service certain whom seem didn’t want my business. The service person Shaun was super friendly Today I went into Napletons after dealing with another service certain whom seem didn’t want my business. The service person Shaun was super friendly and made me feel very welcome. This is the only place I will bring my car to. More