Napleton Buick GMC

TODD IS THE MAN-PROMPT TO GET VEHICLE IN, DIAGNOSE AND EXECUTE REPAIRS AND DELIVERY IN A TIMELY FASHION EXECUTE REPAIRS AND DELIVERY IN A TIMELY FASHION More

Service advisor was very pleasant and professional. Was shown what was recommended. Never felt like he was pushing anything just stated the facts. Would definitely return for service. shown what was recommended. Never felt like he was pushing anything just stated the facts. Would definitely return for service. More

This young man. Made my buying very easy. Explained everything that we needed to know about our new pickup truck. Would recommend this dealership is the greatest!! everything that we needed to know about our new pickup truck. Would recommend this dealership is the greatest!! More

Both gentlemen that I dealt with in the service center were extremely professional and thorough. Best service I have had since my purchase at another dealer. Napleton is now my preferred dealership. were extremely professional and thorough. Best service I have had since my purchase at another dealer. Napleton is now my preferred dealership. More

a day before i came in andrew the sales person that a day before i came in andrew the sales person that worked with me was great he walked me thru things that needed to be done over the phone and wa a day before i came in andrew the sales person that worked with me was great he walked me thru things that needed to be done over the phone and was trying his best to keep me updated on my application for a car that i was intersted in he got me aproved and told me to come in the next day everything whent smooth and he answered all my questions about the car before i knew it i was out a happy customer with a new car .. also jeff who works in the financial office was real friendly and made everything smooth good guys definitely will recomend to friends and family who are looking for a vehicle More

Car was sufficiently taken care of friendly service on top of what needs to be done. Jim has been a big help in the past with our trunk latch problems top of what needs to be done. Jim has been a big help in the past with our trunk latch problems More

Great customer service. Very patient and helpful. I would recommend Napleton Buick Crystal Lake. Thank you. I hope to refer you to my neighbors and would recommend Napleton Buick Crystal Lake. Thank you. I hope to refer you to my neighbors and More

My experience at this dealership has been great. I can depend on being treated with respect and honesty when it comes to keeping my automobile running problem free. Thank you! depend on being treated with respect and honesty when it comes to keeping my automobile running problem free. Thank you! More

very good work they serve very well good people the service very good I recommend them to my friends and family and to all people service very good I recommend them to my friends and family and to all people More

Great & polite service. Really liked video of what was done to repair my car. Service rep kept me informed as to what was going on done to repair my car. Service rep kept me informed as to what was going on More