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Napleton Buick GMC
Crystal Lake, IL
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 318 reviews
July 29, 2021
I bought a car with gmc it broke in less then 3hrs they let me use a loand car after two weeks , gmc just left my car to Ford dealer so they can fix it end I had to pay Ford dealer to fix it.. gmc not a go let me use a loand car after two weeks , gmc just left my car to Ford dealer so they can fix it end I had to pay Ford dealer to fix it.. gmc not a good dealer.. More
by jgomez_2003
Verified CustomerEmployees Worked With
Chris Behlke, Jesse Brei, Jim Sprandel
July 28, 2021
I went for a Quick oil change. Everyone was Professional and efficient. I will be returning and would recommend this dealership based on my experience. and efficient. I will be returning and would recommend this dealership based on my experience. More
by jeanmbowman
Employees Worked With
Todd Morrison, Jim Sprandel
July 22, 2021
Once they understood the problem they were very helpful. We had been in touch withGMC and they never called back after multiple people said they would. Working with the dealer got results. We had been in touch withGMC and they never called back after multiple people said they would. Working with the dealer got results. More
by ehadzina
Employees Worked With
Jim Sprandel
July 21, 2021
Vincent was pleasant but seemed hesitant to take our offer to the manager. I think this was due to inexperience. Purchasing a car for cash should not take 2 hours! offer to the manager. I think this was due to inexperience. Purchasing a car for cash should not take 2 hours! More
by Crazyslady
Employees Worked With
Vincent Olandese, Jeff Holland
July 17, 2021
Andrew was great through the whole process. Thank you! Chris and Jeff were also very helpful in making our final decision and getting it all processed quickly. Thanks to you as well! you! Chris and Jeff were also very helpful in making our final decision and getting it all processed quickly. Thanks to you as well! More
by Jennie.appleby
Employees Worked With
Andrew Dodd, Chris Behlke, Jeff Holland, Sam Solhi
July 14, 2021
This location made me feel secure that my car was in good hands. The service was awesome and my car is running amazing. They have great personalities and I was comfortable with asking any questions. Todd alw hands. The service was awesome and my car is running amazing. They have great personalities and I was comfortable with asking any questions. Todd always kept me updated regarding the status on my car and he was always available for me. I love this location and I will go back for anything. More
by Foles04
Employees Worked With
Todd Morrison, Jim Sprandel
July 10, 2021
Both Jesse, Chris and the staff were great! I was treated very well and the buying process was excellent. I highly recommend this dealership to anyone needing to purchase a vehicle. very well and the buying process was excellent. I highly recommend this dealership to anyone needing to purchase a vehicle. More
by Mbell
Employees Worked With
Chris Behlke, Jesse Brei, Jeff Holland, Todd Morrison, Jim Sprandel
July 10, 2021
Andrew, who is pretty new, was very helpful and guiding me to a car within my budget and that I loved! Jeff was extremely helpful in getting me a payment that would work for me! me to a car within my budget and that I loved! Jeff was extremely helpful in getting me a payment that would work for me! More
by Hhaivyn
Employees Worked With
Andrew Dodd, Jeff Holland
July 08, 2021
Very professional and fast! Clean waiting area and friendly staff. We would highly recommend Napleton Buick/GMC for anyone looking to service their vehicle. Thanks! friendly staff. We would highly recommend Napleton Buick/GMC for anyone looking to service their vehicle. Thanks! More
by jbhora12
Employees Worked With
Todd Morrison, Jim Sprandel
