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Napleton Buick GMC
Crystal Lake, IL
318 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 318 reviews
June 19, 2021
Amazing experience. I will recommend them any time. Chris was awesome working out my purchase and helping me surprise my husband. Thank you! I expressed what I needed and wanted and they made it happen. Than was awesome working out my purchase and helping me surprise my husband. Thank you! I expressed what I needed and wanted and they made it happen. Thank you all for everything! More
by Rosie
Employees Worked With
Vincent Olandese, Chris Behlke, Jeff Holland
June 19, 2021
Friendly, timely and professional service. The new management has done a great job job in raising the quality of the dealership. We would come back again. management has done a great job job in raising the quality of the dealership. We would come back again. More
by george.schulze
Verified CustomerEmployees Worked With
Todd Morrison, Kevin Barnett, Jim Sprandel
June 18, 2021
I saw the car I want it online I called them I was preapproved it just was a great experience overall even the sales guys were very nice preapproved it just was a great experience overall even the sales guys were very nice More
by laquonbrooks829
Employees Worked With
Robert Skinner, Andrew Dodd, Sam Solhi
June 12, 2021
The dealership was clean efficient professional and technically up to date. All the people I dealt with for courteous and knowledgeable and it was a good experience to get my car serviced with no hassl technically up to date. All the people I dealt with for courteous and knowledgeable and it was a good experience to get my car serviced with no hassle. Thanks for your help More
by knurlman7113
Employees Worked With
Kevin Barnett
June 12, 2021
Everything I was expecting was taken care of on my first visit and found out I missed when just driving. Was able to use my extended warranty as well. Very happy with this dealership. visit and found out I missed when just driving. Was able to use my extended warranty as well. Very happy with this dealership. More
by mzamiska222
Employees Worked With
Todd Morrison
June 10, 2021
I bought my new Buick Encore GX from Marci and Jeff. I would highly recommend Marci to anyone looking for a vehicle. Marci is fast, friendly, and knowledgeable of the inventory to help you get the correc would highly recommend Marci to anyone looking for a vehicle. Marci is fast, friendly, and knowledgeable of the inventory to help you get the correct vehicle for your needs. More
by paylaw
Employees Worked With
Danny Randolph, Marci Zavala, Jesse Brei, Jeff Holland
June 10, 2021
Thanks to the group at Napleton for coming through and delivering the truck that not only met my expectations, but far exceeded them. Thank you! delivering the truck that not only met my expectations, but far exceeded them. Thank you! More
by mekotso
Employees Worked With
Todd Morrison
June 09, 2021
Nothing but good tbings to say about Jim the service manager at Napleton GMC. Always professional and gets the job done hassle free and in a timely matter. manager at Napleton GMC. Always professional and gets the job done hassle free and in a timely matter. More
by David P
Employees Worked With
Jim Sprandel
June 09, 2021
It was a great experience working the Marci and the truck at Napleton in Crystal Lake, Illinois. Their customer service makes a difference in a world where you can buy the same car in any dealership at Napleton in Crystal Lake, Illinois. Their customer service makes a difference in a world where you can buy the same car in any dealership More
by cfitz14344
Employees Worked With
Marci Zavala, Jeff Holland
June 09, 2021
We always have a good experience with the service department even when we have an emergency. They always step up to do what it takes to get us going again department even when we have an emergency. They always step up to do what it takes to get us going again More
by wjkatf84
Employees Worked With
Kevin Barnett
