Napleton Buick GMC

Ryan was a pleasure to work with. The dealership gave me a great price on the vehicle and I would highly recommend them. The dealership gave me a great price on the vehicle and I would highly recommend them. More

The staff was courteous and informed me of potential issues that needed to be fixed on the car with regards to the maintenance schedule. I’d recommend this dealership if you’re in the market for new Bu issues that needed to be fixed on the car with regards to the maintenance schedule. I’d recommend this dealership if you’re in the market for new Buick. More

Excellent service, friendly people, nice facility. What more could you ask for. Very happy with the visit. What more could you ask for. Very happy with the visit. More

Smooth transaction all the way. Great group of people.. kudos to Seann Darien and Erick. Great group of people.. kudos to Seann Darien and Erick. More

Friendly and knowledgeable staff. They take the time explain ways I can save money on maintenance. They take the time explain ways I can save money on maintenance. More

We went here looking for a specific vehicle. We talked with Ryan English, told him exactly what I wanted, GMC 6 cylinder, nothing less. He was phenomenal & I tried thinking of another type but We talked with Ryan English, told him exactly what I wanted, GMC 6 cylinder, nothing less. He was phenomenal & I tried thinking of another type but wanted a GMC & it had to be a 6 cylinder. He went away for a few minutes & drove up with the GMC which was traded in the day b4. Once I looked at the mileage & year, I knew it was the one. Ryan was knowledgeable, caring & very helpful. Others were very nice & informative also. They don’t bug you when you’re looking, which is awesome but are ready to help you when ready. I give Napleton Buick GMC in Crystal Lake, IL. an Excellent rating & will tell others about this Dealership. I would go here again. Hats off Ryan, great job!👏🏻👍🏻 More

fantastic service very good communication thank you for my new car I highly recommend this dealer and the people who work there. Anna my new car I highly recommend this dealer and the people who work there. Anna More

Worst dealership ever force positove reviews when u purchase! Only to discover they sell cars that require expensive maintenance within 3 months of purchasing! Even when you purchase their premium warr purchase! Only to discover they sell cars that require expensive maintenance within 3 months of purchasing! Even when you purchase their premium warranty plus they charge u 100$ to diagnosed their poor judgement!! Don't ever buy from GMC Crystal Lake ull be sorry!! I'll be reporting to Attorney General, FTC, General Management, local police to male report and disputing charge on card! Disgusting business practices GMC taking advantage of your customers! More

Napleton Buick GMC was a great dealership. Helped me out with my car without issue! Helped me out with my car without issue! More

I called for an appointment for an oil change and they got me in right away.. got me in right away.. More