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Napleton Buick GMC

Crystal Lake, IL

4.8
416 Reviews
Every dealership in the Napleton Auto Group is guided by a single principle -- putting the customer first. From 1931 when Edward W. Napleton opened a small Desoto dealership on the south side of Chicago to the more than 60 Napleton Auto Group dealerships our family owns today our commitment to customer satisfaction shines through at every Napleton dealership.
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6305 Northwest Hwy

Crystal Lake, IL

60014

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Showing 416 reviews

June 25, 2019

Quick service Came in to Courtesy for a routine oil change. Service person reviewed my records to determine if other maintenance needed at this point. Service was q More

by djm
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
June 03, 2019

Staff r awesome! I am very happy w Tim Noble .. plus Oli is very helpful with me.. this guys r great and friendly... I m very happy with my car!! Thanks u guys!!! More

by Mack1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Noble, Oli
June 03, 2019

Mike Scholl is the reason we use your service Thank you for the good service at Courtesy. I can perform most of the service myself but your Service Manager, Mike is the reason we bring our vehicle More

by Courtesy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
May 21, 2019

i will come here the next time i need service s well They met my expectations regarding the service work that was done and the work was finished sooner that they promised that it would be finished. More

by traykmi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
May 14, 2019

No hidden fees or gimmicks. Went in not expecting to purchase a truck but did. Relax atmosphere and quick working team. I would buy a vehicle from here any day of the week. More

by Grizman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Noble and Phil Franks
April 26, 2019

Efficient and Couteous Service personnel were prompt and courteous. Work on car was as requested. I arrived at scheduled time, was seen right away and was back on the More

by PastorGMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
April 09, 2019

Love my 2019 GMC Terrain! D'Anthonie and Gus were very helpful and found the vehicle with the options and color I wanted plus a few more extras. Great experience. More

by Ejh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
D'Anthonie, Gus, Holly
March 27, 2019

Dan the Man! Dan knows what he’s talking about. He listened to my explain my problem and took actions to have it corrected. Never once questioning me. Great servic More

by Weweezer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan
March 22, 2019

2nd car purchased from here Great job! Love the new car. Traded in first lease for a new one. Danielle was great and everyone else we worked with! will very likely refer and come More

by kasbertoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
March 13, 2019

Service Mike is quick and efficient, and sees to it that there no other or up coming problems. Knows his clients and their vehicles. Keeps me unto date until More

by Blue Sauage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Scholl
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