Napleton Cadillac of Libertyville

Great experience My overall experience at this dealership was excellent. John Melus made everything very simple and the way it should be. I would highly reccomend hi My overall experience at this dealership was excellent. John Melus made everything very simple and the way it should be. I would highly reccomend him and this dealership to all my family and friends. Every question that I have they answer and go the extra mile to keep me happy and to have an overall great experience. More

Fantastic customer service. Mike Palermo was excellent. He was courteous, knowledgeable, and very patient with us. My wife and I aren’t the most technologically gifted. Mike wo Mike Palermo was excellent. He was courteous, knowledgeable, and very patient with us. My wife and I aren’t the most technologically gifted. Mike would get a 10 out of 10. Wonderful dealership and will be looking at Napleton for our next car as well. More

Comfortable Experience I'm 57 years old an this was the most comfortable experience I've ever had at a dealership. I left feeling I was treated fairly and love my car. Mike I'm 57 years old an this was the most comfortable experience I've ever had at a dealership. I left feeling I was treated fairly and love my car. Mike even gave me a tip for a restaurant for our 35th anniversary which we loved. Thanks Guys! More

Excellent My experience with your dealership have been one that keeps me coming back. Thanks so much. I feel that John has given me a experience that I hope ev My experience with your dealership have been one that keeps me coming back. Thanks so much. I feel that John has given me a experience that I hope every one of your customers receives. More

Fantastic Dealership My salesman Dan was great. I come back every 2 years and he always takes care of me in a professional manner. Keith in the service department is great My salesman Dan was great. I come back every 2 years and he always takes care of me in a professional manner. Keith in the service department is great. Whether it's a car wash or service he is always there to help me in a very professional manner. I would highly recommend this dealership. More

Another great new car purchased from Mike. Thank you Mike for helping me with my new Cadillac ST5 purchase. This was my 6th new car purchased from Mike for the past 15 years. Professional and k Thank you Mike for helping me with my new Cadillac ST5 purchase. This was my 6th new car purchased from Mike for the past 15 years. Professional and knowledgeable and friendly. More

Best Dealership hands down in the state of Illinois Napleton Cadillac is simply a first class organization and their customer service is impeccable.. Mike Palermo as always does a great job and the GM D Napleton Cadillac is simply a first class organization and their customer service is impeccable.. Mike Palermo as always does a great job and the GM Dominic Florio is the very best.. finance department needs to be complimented to. More

Very helpful and friendly staff! My lease was coming to an end, Love my Cadillac. I have been out of work for health reasons, Dan helped get me into another Cadillac, with a payment My lease was coming to an end, Love my Cadillac. I have been out of work for health reasons, Dan helped get me into another Cadillac, with a payment plan that I can afford. I’m so happy 😃 Everyone was very helpful and friendly. Thank You again Dominic, Dan, and Rachel!!! More

Thanks John Great experience. John was professional, knowledgeable and helped me understand the features of the used BMW I was looking for. Everyone from the of Great experience. John was professional, knowledgeable and helped me understand the features of the used BMW I was looking for. Everyone from the office personnel to the manager made this purchase the easiest most pleasant auto purchase I've ever had. Thanks John More

Great Experience This is a great dealership. The people are wonderful to work with and the service department is exceptional. I will definitely be back. Thank you This is a great dealership. The people are wonderful to work with and the service department is exceptional. I will definitely be back. Thank you Maria Ohman More