Napleton Cadillac of Libertyville

Friendly professional and clean It was a great and very easy transition to get my new car. The salesmen where pleasant and professional and easy to ask questions too . I would recomm It was a great and very easy transition to get my new car. The salesmen where pleasant and professional and easy to ask questions too . I would recommend to everyone I know . Very please More

Good experience with Napleton Cadilac We searched for leasing vehicle around Libertyville area and Napleton is one of the dealer we visited. After we spoke out what we need, John showed us We searched for leasing vehicle around Libertyville area and Napleton is one of the dealer we visited. After we spoke out what we need, John showed us the available vehicle and let us test drive. That was a very good experience with new car and John. We didn't pick up the car that day; we need to see other vehicles and brands. John set up an appointment when we left. He did very good follow-up, so good that when we decided to get a new car, we thought we should see John first. So we visited Napleton for a second time and talked about the details. John worked very hard to get the best deal for us and finished all paper work in a limited time. We are very satisfied with John's work. My wife loves the new car very much, especially the color and style. More

Great people , easy to work with complete satisfaction with everyone from my sales Person John Melus, to management Chris Zamar and Dominic Florio. They made our experience an easy no pressure process and with everyone from my sales Person John Melus, to management Chris Zamar and Dominic Florio. They made our experience an easy no pressure process and they truly try to make you feel easy and happy. This is 5th car that we got from Chris Zamar and Dominic Florion team and always they went above an beyond to help our family. We are recommending this dealership to everyone for sales and Service department as well. Scott Eanman and Keith always take their time to patiently explain all service and repairs that were done to our cars and we always feel welcomed there. More

Best dealer and salesman and staff This is by far the best dealership and quality of car ever. They treat you like family. John and Chris and the whole staff are the BEST This is by far the best dealership and quality of car ever. They treat you like family. John and Chris and the whole staff are the BEST More

Awesome deal,great people, perfect service,HIGHLY RECOMMEND! I had purchased Cadillac SRX AWD SUV. Can't be happier!! I had to chose between Lexuses I owned and first time Cadillac fully loaded. I chose Cadillac I had purchased Cadillac SRX AWD SUV. Can't be happier!! I had to chose between Lexuses I owned and first time Cadillac fully loaded. I chose Cadillac as I do feel power, luxury and control with comfort. MIKE SMITH, Manager is the BEST and has a great personality. Everyone from Dan Praljnk, Sales Consultant, Rachel in Finance and Isaac Herzberg, Sales Manager were VERY friendly professionals. We appreciate their dedication, collaboration and simply doing the right thing to make me/customer satisfied and happy:-) My husband also switched from Lexus to Cadillac few years ago. Every time we have questions, they are eager to answer and always there for you with anything to make us feel great:-) Way to Go, Team!! We would definitely recommend this place to everyone who is looking for a great and quality service and car!! Olex Family More

Great deal, no time wasted Great experience at Napleton Cadillac in Libertyville. Steve Czerniejewski was the best salesman. Got right down to business, He gave me the best pri Great experience at Napleton Cadillac in Libertyville. Steve Czerniejewski was the best salesman. Got right down to business, He gave me the best price. Highly recommended. Beautiful CT6 More

XTS purchase was an excellent experience After meeting with Isaac, Dominic, & Dan, had an excellent buying experience & would recommend to others. They were all knowledgeable & upfront. Rec After meeting with Isaac, Dominic, & Dan, had an excellent buying experience & would recommend to others. They were all knowledgeable & upfront. Received an excellent product at a fair price. More

Relatively Painless. I called Isaac about a Cadillac XTS that I found on their web site. I arrived at the dealership and he quickly introduced us to Mike and we proceeded I called Isaac about a Cadillac XTS that I found on their web site. I arrived at the dealership and he quickly introduced us to Mike and we proceeded from there.The car was inside which made viewing on a cold day a pleasure. Easy to deal with, not the usual hand wringing or "are you ready to buy today strategy". Got the deal done in short order, got our stuff changed over and then Rachel got the paperwork done and done. Nice job folks. First time at Napleton, hope to continue a relationship. Thanks. More

Great buying experience!! Walked in on Black Friday and was immediately greeted at the door by Natalie Gibson. She took the time to understand what we were looking for and ende Walked in on Black Friday and was immediately greeted at the door by Natalie Gibson. She took the time to understand what we were looking for and ended up finding an XT5 for us in the exact color and trim level that my wife wanted. She was very patient explaining the various packages to us and was a pleasure to work with both on the initial test drive, follow-up drive and eventual purchase five days later. The entire staff we interacted with was more than friendly, especially when it came time to appraise our trade-in and make an overall competitive offer that we couldn't refuse. My wife couldn't be any happier with her beautiful new Cadillac. More

Always a great car buying experience! Everyone at the dealership was great. Very comfortable buying experience. Worked with Dan Praljak the most and he was really great. Everyone else w Everyone at the dealership was great. Very comfortable buying experience. Worked with Dan Praljak the most and he was really great. Everyone else was terrific also, especially when I was looking at their accessory catalog. I always stop or call another dealership or two just to see what specials they may have. Other dealerships gave me the run around, Dan gave me the deals right away. This is the fourth Cadillac I bought from them. More