Napleton Cadillac of Libertyville
Libertyville, IL
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Amazing client service Napleton Cadillac was a pleasure to work with. John Melus and Dominic made our experience hassle free and we couldn't be happier with our purchase! Napleton Cadillac was a pleasure to work with. John Melus and Dominic made our experience hassle free and we couldn't be happier with our purchase! More
Rude people Recently bought a car from them and was told everything worked on it. A day after buying it the check engine light came on. Now this is my third time Recently bought a car from them and was told everything worked on it. A day after buying it the check engine light came on. Now this is my third time bringing it back and I'm being told that I need to pay out of pocket. More
Very nice and simple Everyone from Tim Normoqle our sale consultant to the manager Todd who came over and said hi were very nice. They took their time and explained the pr Everyone from Tim Normoqle our sale consultant to the manager Todd who came over and said hi were very nice. They took their time and explained the process like the gentleman who helped us with our loan. We feel comfortable knowing that the service department will be maintaining our new car. Also in knowing how highly recommended Consumer Magazine rates our new Subaru Forester. Thanks, Robert and Kristine Macrowski. More
Excellent service Great place to buy a car please ask for Jeffrey Propp he is the BEST person to buy a car from because he listens to what you say and he does NOT p Great place to buy a car please ask for Jeffrey Propp he is the BEST person to buy a car from because he listens to what you say and he does NOT push you to purchase a car. Every one is very nice and Jeff was patient with me and helped me get a car I'm extremely happy with. Thank you Paula and dave More
Rockford Napleton Nick and Brian at Rockford Napleton are very knowledgeable, helpful, friendly and honest. They went over and beyond buying a car a pleasant experien Nick and Brian at Rockford Napleton are very knowledgeable, helpful, friendly and honest. They went over and beyond buying a car a pleasant experience. Made us feel important from the time we walked in door until we drove off in our new XT5. The wonderful gifts and flowers were very much appreciated. This dealership is a hassle free, stress free, caring place that we will definitely recommend. More
Lease XT5 DAN PRALJAK was extremely helpful and professional. He helped us consider our options carefully explaining all features of both the XT5 and the SRX. DAN PRALJAK was extremely helpful and professional. He helped us consider our options carefully explaining all features of both the XT5 and the SRX. Spent 2 hours with us explaining all the options on the car. Worked hard to get the best value for us. We are completely happy and excited about our purchase. We are looking forward to NAPLETON service. We will continue to purchase our cars from NAPLETON. JOHN Melus was also extremely helpful taking us on a test drive and thoroughly explaining features of the XT5. He continued to support us in our process of purchasing our car. More
Great Experience I don't have the words to explain how much we enjoyed purchasing a new Cadillac from John Melus. He will go to the extreme to make sure you are a happ I don't have the words to explain how much we enjoyed purchasing a new Cadillac from John Melus. He will go to the extreme to make sure you are a happy camper. More
No hassle; makes buying a car easy and fast! Mike Palermo is an excellent sales person, who always makes buying a car with him easy and fast. I get what I want when I want it. I love my new car! Mike Palermo is an excellent sales person, who always makes buying a car with him easy and fast. I get what I want when I want it. I love my new car! More
Outstanding experience with each person we met! From the moment we walked through the door we were impressed with how friendly, professional and helpful each person was - from the General Manager Do From the moment we walked through the door we were impressed with how friendly, professional and helpful each person was - from the General Manager Dominic Florio to our Salesman John Melus and Eric Gramlich the Finance Manager! They are a class act and we love our new car! More
They never gave up Napleton listened and held true to there word and my expectations. What more could I ask? Service was fast and respectful of my time, thank you! Napleton listened and held true to there word and my expectations. What more could I ask? Service was fast and respectful of my time, thank you! Dan More

