Napleton Cadillac of Libertyville

No hassle; makes buying a car easy and fast! Mike Palermo is an excellent sales person, who always makes buying a car with him easy and fast. I get what I want when I want it. I love my new car! Mike Palermo is an excellent sales person, who always makes buying a car with him easy and fast. I get what I want when I want it. I love my new car! More

Outstanding experience with each person we met! From the moment we walked through the door we were impressed with how friendly, professional and helpful each person was - from the General Manager Do From the moment we walked through the door we were impressed with how friendly, professional and helpful each person was - from the General Manager Dominic Florio to our Salesman John Melus and Eric Gramlich the Finance Manager! They are a class act and we love our new car! More

They never gave up Napleton listened and held true to there word and my expectations. What more could I ask? Service was fast and respectful of my time, thank you! Napleton listened and held true to there word and my expectations. What more could I ask? Service was fast and respectful of my time, thank you! Dan More

Buying a very low mileage 2017 loner car Isaac Herzberg, sales manager contacted me saying that would like my 2014 ats for his used car inventory. He gave me a great deal on the new 2017 a Isaac Herzberg, sales manager contacted me saying that would like my 2014 ats for his used car inventory. He gave me a great deal on the new 2017 ats. Brandon Weinfurter was my sales consultant a did a fine job More

Great experience with new car purchase. Rick Schmied and Mike Latham at the Bourbonnais location were both very helpful with my new car purchase. Rick took time to walk my wife and me throu Rick Schmied and Mike Latham at the Bourbonnais location were both very helpful with my new car purchase. Rick took time to walk my wife and me through the car when we were just out browsing and was not at all pushy. After doing some more research and settling on the car and model we wanted they both were very helpful in locating the exact model and color I was looking for. I couldn’t be happier with the process and transaction. More

Excellent Customer Service Mike Palermo is an outstanding Salesman. He knew the vehicle really well and was able to point out features that I wouldn't have thought to ask about Mike Palermo is an outstanding Salesman. He knew the vehicle really well and was able to point out features that I wouldn't have thought to ask about that are upgrades from my old model and are going to be perks I will really enjoy using on my new SRX. He's got a genuine, easy manner that takes the "dread" out of buying a new car. This is the second car I've purchased from Mike and I'd give him a 5-Star rating both times. I'd send my friends and family to this dealership, he's outstanding and makes purchasing a vehicle at Napleton a great experience. The entire sales team I met during my visit was friendly, polite and easy to work with as well. Great experience overall. More

Good Experience , overall satisfied. Employees kept in contact and went above and beyond to be acomodating to the things we were looking for in a vehicle. , overall satisfied. Employees kept in contact and went above and beyond to be acomodating to the things we were looking for in a vehicle. More

excellent dan was knowegible and had all the answers to my questions at his fingertips! he helped set uf the phone and music system and also the onstar system dan was knowegible and had all the answers to my questions at his fingertips! he helped set uf the phone and music system and also the onstar system More

SUPERIOR AND HONEST I HAVE BEEN DEALING WITH THE PEOPLE FIRST AT WEIL CADILLAC AND NOW CONTINUING AT NAPLETON CADILLAC IN LIBERTYVILLE FOR 23 YEARS. I HAVE ALWAYS BEEN T I HAVE BEEN DEALING WITH THE PEOPLE FIRST AT WEIL CADILLAC AND NOW CONTINUING AT NAPLETON CADILLAC IN LIBERTYVILLE FOR 23 YEARS. I HAVE ALWAYS BEEN TREATED WITH RESPECT AND HONESTY. USUALLY WHEN A WOMAN GOES ALONE TO BUY A CAR THERE LACKING SOMEWHERE NOT AT THIS DEALERSHIP IN ANY PART OF THE BUSINESS. THEY ALWAYS LISTEN TO YOU TO SEE WHAT YOU NEED AND HOW THEY CAN HELP. IT IS ALWAYS A PLEASURE TO WALK THRU THOSE DOORS. More

Fast and easy, as always, Dan Praljak is great. No hassle is actually accurate in this case. This is our second go around with Dan Praljak and both have been seamless. Great car, great sales experie No hassle is actually accurate in this case. This is our second go around with Dan Praljak and both have been seamless. Great car, great sales experience, any service issues have always been painless as well. More