Napleton Cadillac of Libertyville

2013 crv bait and switch After inquiring about a crv i was sent and email from mike smith saying the 2013 honda crv was lowered to 15,900 in the email it said at this price in After inquiring about a crv i was sent and email from mike smith saying the 2013 honda crv was lowered to 15,900 in the email it said at this price in would not last. I immediately made the 70 mile drive did the test drive went to the bank to get the non refundable deposit to learn there was a mistake and the vehicle was 18,900 and without apology or even after i accepted the mistake and then made a counter offer of 18,500 to make things right for a mistake they made i left without even an attempt at opology from mike smith. More

buying 2013 srx had a horrible experience.i came in on saturday with my husband with the intent of buying a 2013 cadillac srx.they are really unprofessional had a horrible experience.i came in on saturday with my husband with the intent of buying a 2013 cadillac srx.they are really unprofessional More

Norsehurler really ! shame on you I've bought 6 used vehicles From Weil Cadillac and every one of them were in better condition than other dealers we shopped at. Norsehuler is another I've bought 6 used vehicles From Weil Cadillac and every one of them were in better condition than other dealers we shopped at. Norsehuler is another Cadillac Dealer ( They wrote a bad comment just below mine ) who I did not buy from because there cars were terrible! and I told them so. When they found out I bought at Weil Cadillac they wrote a bad review about Weil Cadillac, Really guy's. I guess it's so easy to write a bad review about a company, but I am proof this Dealership is honest and a pleasure to due business with. More

Bought a used escalade which didn't even make it home from dealership before ck engine light came on. Result is a $800 transfer case. Dealership said they wouldn't do anything. Also the cars features adv from dealership before ck engine light came on. Result is a $800 transfer case. Dealership said they wouldn't do anything. Also the cars features advertised on their website did't all work. If you say the car has cruise control, the cruise should work. Very bad way for a,Cadillac dealer to treat someone buying another Cadillac, even if it is used. Stay away for your own good. More

I bought a used Audi. I paid a lot for it and expected it to be in good or standard shape. Within my first fill up (2nd day) all the sensors came on. Check engine, gas meter didn't work, fuel lights on, it to be in good or standard shape. Within my first fill up (2nd day) all the sensors came on. Check engine, gas meter didn't work, fuel lights on, etc. I only drove it 1/4 tank, that's what was in it. When I called them to tell them about the problem, they said its too bad. You bought it AS IS. If you want to get ripped off go to this dealership. More

Great experience easy and fast sale had no problem getting the advertised price on the car I bought seems the beautiful place in the country really is just that getting the advertised price on the car I bought seems the beautiful place in the country really is just that More

This dealership definitely leaves some things to be desired in the Customer Service department. I paid for service that was not provided and when I questioned the issue, I was met with disrespect and desired in the Customer Service department. I paid for service that was not provided and when I questioned the issue, I was met with disrespect and sexist rants. I can't remember the last time I was called "sweetie" or " honey" in a place of business. Their path to resolution was for me to find another shop to fix the problem that I paid them To address. If you're looking for honorable service and professionalism, this is not the place! More

Everyone I dealt with was friendly,welcoming and informative without high pressure. My salesman, Gus Blancas, made sure I understood all the features of the car and demonstrated those which I was un informative without high pressure. My salesman, Gus Blancas, made sure I understood all the features of the car and demonstrated those which I was unfamiliar with. Best car I ever owned. Great dealership. Great experience. More

After about 3 weeks of shopping around, looking for a Black 2007 Caddy Escalade ESV, a co-worker suggested I stop in and see August Blancas because he can ''get anybody financed''. Since my credit is a l Black 2007 Caddy Escalade ESV, a co-worker suggested I stop in and see August Blancas because he can ''get anybody financed''. Since my credit is a little iffy, I decided I'd go to see if he could help me. After a few hours of negotiations, I was signing my contracts and drove off the lot with exactly the truck I wanted plus navi!! Not to mention a great price and reasonable monthly payment. It was a very comfortable experience and I'll definitely be buying my next car from August. Thank you guys for helping me. More

I have been looking for a used CTS for about one month. I visited Weil and met August recently. He showed me a CTS on the lot and explained that car like no one else has ever done. He spent so much time w visited Weil and met August recently. He showed me a CTS on the lot and explained that car like no one else has ever done. He spent so much time with me, allowed me to take the car alone for one hour, smiled when I drove back into the lot. August showed me every feature of that car, and I felt like I could not live without it. I purchased my CTS from him on the spot. Thank you again, August. More