Napleton Cadillac of Libertyville

A wonderful4th of July! What a great experience buying a car! After test driving a XT5 and loving everything about it ( and the color I wanted!,) August and the Napleton team What a great experience buying a car! After test driving a XT5 and loving everything about it ( and the color I wanted!,) August and the Napleton team did everything they could to make the deal happen. When we picked it up on the 4th of July, we were treated like royalty and August spent A LOT of time in the car with us making sure we knew how everything worked. We even had a conversation with On Star setting it up and he got our phones set up. We owned a SRX before and have used the dealership for service and have always been extremely happy. They definitely deserve a 5?? Rating! More

New Car Sani was excellent...answered my questions completely on the 2 different models I was interested in buying. Test drive was relaxed, he allowed me t Sani was excellent...answered my questions completely on the 2 different models I was interested in buying. Test drive was relaxed, he allowed me to feel at ease..without going " all car salesman" (pressuring) me for the sale. We came back 2 months later and bought the car from him...I never even considered another dealership. More

Best Dealership experience that exceeded expectations. Walked into the dealership at 4:30pm and left with our new XT4 as advertised at 6:10pm with the best dealership experience ever. It was worth every $ Walked into the dealership at 4:30pm and left with our new XT4 as advertised at 6:10pm with the best dealership experience ever. It was worth every $ spend at exactly Napelton Cadillac. More

Trust, knowledge, and honesty My wife and I were in horrible accident that actually shut down a major expressway in Chicago on June 15th. Thankfully we are both ok but my 2013 SRX My wife and I were in horrible accident that actually shut down a major expressway in Chicago on June 15th. Thankfully we are both ok but my 2013 SRX with only 41,000 miles was totaled. I honestly believe that the quality of the SRX saved our lives or minimally from major injuries. The driver that hit us had a suspended license and no insurance. On a sidenote never ever ever go to Roseland Hospital. I know it’s probably too much information but I’m still a little ticked off about the whole thing. Replacing the car was a major part in putting this behind us. Mike Palermo was a big part of that with his understanding, compassion, and helpfulness. Thanks again Mike FG More

Wonderful experience! We had a great experience today buying our first Cadillac Steve was a great knowledgable salesperson that showed no pressure but was very helpful wi We had a great experience today buying our first Cadillac Steve was a great knowledgable salesperson that showed no pressure but was very helpful with the purchase and explaining all about the features of the car The manager worked with us to get the price a d payments we wanted and the finance girl was super friendly and helpful WILL DEFINATLY RECOMMEND THIS DEALERSHIP TO MY FRIENDS More

Didn't know I needed a Caddie August and the rest of the team were great to work with. We stopped in mid-afternoon just to "browse" at Escalades. August showed us one that was ju August and the rest of the team were great to work with. We stopped in mid-afternoon just to "browse" at Escalades. August showed us one that was just being prepped for pictures and posting, came back for a test drive in the evening, and drove it home by closing time! Even though it was getting late, August spent the time to walk me through every feature and setting...no small feat on this vehicle. One day later, I can't imaging not owning a Cadillac! More

Excellent Dealership to work with Even with the few challenges we had Dan and his tesm resolved them quickly and put us into even a better car than expected at the terms we needed. Th Even with the few challenges we had Dan and his tesm resolved them quickly and put us into even a better car than expected at the terms we needed. Thanks! More

Leasing my first cadillac Matt Rau was soooooo friendly and professional! Matt was also helpful. Always willing to work through any situation that came up with great calmness Matt Rau was soooooo friendly and professional! Matt was also helpful. Always willing to work through any situation that came up with great calmness and patients. More

Great experience with August @ Napleton’s I would highly recommend working with August and the team at Napletons Cadillac of Naperville. They are informative and supportive during and after th I would highly recommend working with August and the team at Napletons Cadillac of Naperville. They are informative and supportive during and after the sale! More

Great dealership Agust Blancas our sale advisor Is very professional, polite and courteous. He help us through out the process and give us a very good deal! The whole Agust Blancas our sale advisor Is very professional, polite and courteous. He help us through out the process and give us a very good deal! The whole staff are very friendly! This dealership needs more than 5 STARS!!! if your looking for Cadillac I highly recommend to visit Napleton Cadillac of Libertyville! You guys won’t regret it! More