Napleton Cadillac of Libertyville

Trust, knowledge, and honesty My wife and I were in horrible accident that actually shut down a major expressway in Chicago on June 15th. Thankfully we are both ok but my 2013 SRX My wife and I were in horrible accident that actually shut down a major expressway in Chicago on June 15th. Thankfully we are both ok but my 2013 SRX with only 41,000 miles was totaled. I honestly believe that the quality of the SRX saved our lives or minimally from major injuries. The driver that hit us had a suspended license and no insurance. On a sidenote never ever ever go to Roseland Hospital. I know it’s probably too much information but I’m still a little ticked off about the whole thing. Replacing the car was a major part in putting this behind us. Mike Palermo was a big part of that with his understanding, compassion, and helpfulness. Thanks again Mike FG More

Wonderful experience! We had a great experience today buying our first Cadillac Steve was a great knowledgable salesperson that showed no pressure but was very helpful wi We had a great experience today buying our first Cadillac Steve was a great knowledgable salesperson that showed no pressure but was very helpful with the purchase and explaining all about the features of the car The manager worked with us to get the price a d payments we wanted and the finance girl was super friendly and helpful WILL DEFINATLY RECOMMEND THIS DEALERSHIP TO MY FRIENDS More

Didn't know I needed a Caddie August and the rest of the team were great to work with. We stopped in mid-afternoon just to "browse" at Escalades. August showed us one that was ju August and the rest of the team were great to work with. We stopped in mid-afternoon just to "browse" at Escalades. August showed us one that was just being prepped for pictures and posting, came back for a test drive in the evening, and drove it home by closing time! Even though it was getting late, August spent the time to walk me through every feature and setting...no small feat on this vehicle. One day later, I can't imaging not owning a Cadillac! More

Excellent Dealership to work with Even with the few challenges we had Dan and his tesm resolved them quickly and put us into even a better car than expected at the terms we needed. Th Even with the few challenges we had Dan and his tesm resolved them quickly and put us into even a better car than expected at the terms we needed. Thanks! More

Leasing my first cadillac Matt Rau was soooooo friendly and professional! Matt was also helpful. Always willing to work through any situation that came up with great calmness Matt Rau was soooooo friendly and professional! Matt was also helpful. Always willing to work through any situation that came up with great calmness and patients. More

Great experience with August @ Napleton’s I would highly recommend working with August and the team at Napletons Cadillac of Naperville. They are informative and supportive during and after th I would highly recommend working with August and the team at Napletons Cadillac of Naperville. They are informative and supportive during and after the sale! More

Great dealership Agust Blancas our sale advisor Is very professional, polite and courteous. He help us through out the process and give us a very good deal! The whole Agust Blancas our sale advisor Is very professional, polite and courteous. He help us through out the process and give us a very good deal! The whole staff are very friendly! This dealership needs more than 5 STARS!!! if your looking for Cadillac I highly recommend to visit Napleton Cadillac of Libertyville! You guys won’t regret it! More

Great Lease Experience I have been getting my leases through Mike Palermo over the last several years and it is always a great experience. Professional, friendly and easy! T I have been getting my leases through Mike Palermo over the last several years and it is always a great experience. Professional, friendly and easy! Thank you! More

Very pleased with service and my new Yukon! Just want to thank August Blancas and Napleton Cadillac for taking care of us as we were in need of a new family vehicle. Customer service seems to be Just want to thank August Blancas and Napleton Cadillac for taking care of us as we were in need of a new family vehicle. Customer service seems to be a dying art in this day and age but we were extremely pleased with how we treated and we love our new Yukon. More

Wonderful buying experience Wonderful experience start to finish. Thank you for all your professionalism, and courtesy. *August, thank you for going above and beyond for our fa Wonderful experience start to finish. Thank you for all your professionalism, and courtesy. *August, thank you for going above and beyond for our family, and making the purchasing process so easy!! More