Napleton Cadillac of Libertyville

Customer Attentive I was greeted warmly within minutes of my arrival at Napleton Cadillac of Libertyville. From that moment on my experience was first class. John Melu I was greeted warmly within minutes of my arrival at Napleton Cadillac of Libertyville. From that moment on my experience was first class. John Melus was my sales consultant and he was out standing. He encouraged me to test drive several vehicles and walked me through the sales process in a most professional way. I never felt pressured to make a deal but when the deal was struck, everyone else at Napleton Cadillac was equally as impressive. Rachel in the finance department was also great to deal with and once again there was no pressure to buy extended warranties. All and all, I was extremely satisfied with my dealer experience and I look forward to many years of outstanding customer service ahead. More

Buying a nice certified preowned vehicle Jay My experience at the dealership was nice great from sales to manager into finance great job everyone Love the car my salesman August was nice to wo My experience at the dealership was nice great from sales to manager into finance great job everyone Love the car my salesman August was nice to work with in a funny guy Thanks you More

Second time buyer Leased a new car yesterday at this dealership and worked with Dan Praljak. Would recommend you ask for Dan if you are interested in a cadilac. He wa Leased a new car yesterday at this dealership and worked with Dan Praljak. Would recommend you ask for Dan if you are interested in a cadilac. He was so easy to work with and was really helpful getting my new car all set up. Great experience, which I can’t always say I have had when getting a new car. Top notch place with great products and people! More

Loyal Return Customers Olga and I ,have been loyal customers since 2011,when we met Mike Palermo, at then Weil Cadillac of Libertyville.We were interested in leasing a vehic Olga and I ,have been loyal customers since 2011,when we met Mike Palermo, at then Weil Cadillac of Libertyville.We were interested in leasing a vehicle,a Cadillac CTS.Mike is professional,courteous,knowledgable,and friendly!He immediately made us feel relaxed and IMPORTANT.After explaining the open-ended leasing contract,and answered all of our concerns,Mike quickly went to work getting the paperwork together.After which Mike escorted us to the garage where the CTS was prepped and filled with fuel.Mike educated us on the workings of the beautiful NEW vehicle,with all of it's safety and convenience features.After Mike was certain that we were knowledgeable in the operation of our NEW transportation,he made us goodnight!We have since returned for THREE subsequent new leases! More

Excellent Experience It seems unusual purchasing a used Jeep at a Cadillac dealership, but Napleton had the vehicle we were looking for with very low mileage and a great p It seems unusual purchasing a used Jeep at a Cadillac dealership, but Napleton had the vehicle we were looking for with very low mileage and a great price. Matthew Rau was excellent, straight-forward, and no pressure. The business transaction with Rachel Borizani was the best car-buying experience I've ever had. No pressure to add on anything, just an opportunity and our choice. Based on our experience, I would highly recommend Napleton Cadillac and their staff. More

Nice people to do business with I can’t say enough about the experiance in buying a new car I had with Napleton Cadillac John Melus was so courteous and helpful with the process of I can’t say enough about the experiance in buying a new car I had with Napleton Cadillac John Melus was so courteous and helpful with the process of buying a new car. He made me an offer I couldn’t refuse. I highly, highly, highly recommend John, and Napleton if you’re looking to buy a new car. More

Awesome experience. As always the team at Napleton Cadillac provided a stellar customer service experience from the minute I walked in the door up to the time I left. G As always the team at Napleton Cadillac provided a stellar customer service experience from the minute I walked in the door up to the time I left. Great deal and even better service. This is my third purchase through Dominic and his team and I will keep coming back. More

Always a pleasure I am on my fourth lease with Napleton Cadillac. I have always worked with Dominic Florio and he has never let me down. I know he does everything he ca I am on my fourth lease with Napleton Cadillac. I have always worked with Dominic Florio and he has never let me down. I know he does everything he can to get me the best deal and he truly wants me to be happy when I leave. This time around I also worked with Michael Palermo, and it was an absolute pleasure. I was completely updated on the changes Cadillac has made since my last vehicle, and he truly loves the cars and shows so much excitement. He took the time to explain every detail, we went through every setting and I left feeling like the car was custom made for me!! I always continue my maintenance with their service department too, they have a great staff. I appreciate every staff member, thank you! More

Great Salesman, Dealership My husband and I leased a Cadillac this past weekend and it was a great pleasure to work with Matthew Rau and Dominick. Both very friendly and helpfu My husband and I leased a Cadillac this past weekend and it was a great pleasure to work with Matthew Rau and Dominick. Both very friendly and helpful. Answered all our concerns and we left the dealership knowing we were in great hands. Thank you Matthew and Dominick. More

Great Experience!!! My husband and I had a Great Experience purchasing our first Cadillac. Everybody we dealt with was extremely professional, knowledgable and pleasant. My husband and I had a Great Experience purchasing our first Cadillac. Everybody we dealt with was extremely professional, knowledgable and pleasant. We love our new car and would recommend Napleton Cadillac of Libertyville to everyone looking for a new or used car. More