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Napleton Chevrolet St. Charles

St. Charles, IL

4.5
271 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 271 reviews

January 22, 2026

Rafael was great to work with. He provided frequent updates via text to let me know about the status of my car - everything from part ordering to finishing touches for my needed se More

by Danielle G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Bunag
Jan 22, 2026 -

Napleton Chevrolet St. Charles responded

Danielle, thank you for sharing your feedback about Rafael and the rest of the team. We’d be honored to call you a loyal customer of Napleton Chevrolet St. Charles. Take care!

January 15, 2026

Bill Briant is very good, always advises about all maintenance that needs to be done. More

by raweigand56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Napleton Chevrolet St. Charles responded

We are grateful for your review. Thank you from all of us at Napleton Chevrolet St. Charles!

January 14, 2026

Service department was topnotch. Bill promised 6 recalls on Saturday and it was done. Highly recommend More

by bigjimmy565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2026 -

Napleton Chevrolet St. Charles responded

Thank you for sharing this high praise for Bill and your recommendation of our services! We look forward to welcoming you back to Napleton Chevrolet St. Charles in the future. Safe travels!

January 07, 2026

The service writer was very descriptive and was very helpful throughout the whole process. He treated us like family and would recommend coming to this location and ask for Rafael in service More

by Rafa B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Jan 07, 2026 -

Napleton Chevrolet St. Charles responded

Rafa, we’re happy to hear Rafael went above and beyond to assist you throughout the process. We look forward to seeing you again at Napleton Chevrolet St. Charles!

January 06, 2026

The service team at Napleton Chev rolet sprang into action to help me with a last second repair and did a great job for me. More

by clones_liquids_9j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael
Jan 06, 2026 -

Napleton Chevrolet St. Charles responded

We are grateful for your business and feedback! It means a lot to the team at Napleton Chevrolet St. Charles. We wish you safe travels!

December 31, 2025

Service team is first rate and very trustworthy. I’m confident that they will repair my car promptly. More

by ricky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2026 -

Napleton Chevrolet St. Charles responded

Ricky, we're glad you feel confident with our service team at Napleton Chevrolet St. Charles! Thank you for sharing your experience.

December 31, 2025

I had a really good experience at Napleton Chevrolet buying my 2026 C8 Corvette 2LT, mainly because of my salesman Joey Dal Porto. This was my first big car purchase at 20 years old, so I was a littl More

by gneris2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey dal porto
Jan 05, 2026 -

Napleton Chevrolet St. Charles responded

Congratulations on your 2026 C8 Corvette 2LT! It's fantastic to hear Joey made your first big car purchase smooth and stress-free. We truly appreciate your recommendation and hope to see you again at Napleton Chevrolet St. Charles.

December 26, 2025

They were all friendly and knowledgeable about the vehicles and worked hard to come to an agreement on a price More

by jimvogeler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patryk Laba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Varga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2025 -

Napleton Chevrolet St. Charles responded

It's fantastic to hear that you were in good hands with our team! We appreciate your support and hope to see you again at Napleton Chevrolet St. Charles, Jim.

December 20, 2025

Visiting the Napleton Chevrolet St. Charles dealership was a pleasant experience. Everyone on their staff was friendly and helpful. Our salesman was Joey and he was really great to work More

by Barndo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Dal Porto
Dec 22, 2025 -

Napleton Chevrolet St. Charles responded

Thank you for your feedback! We’re happy to hear Joey made your purchase enjoyable and stress-free. Drive safely in your new vehicle, and we look forward to seeing you again at Napleton Chevrolet St. Charles!

December 18, 2025

Theodore in service department was awesome. Very helpful. Went above and beyond. Couldn’t be better More

by Klimey28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Roesner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2025 -

Napleton Chevrolet St. Charles responded

Thank you so much for leaving Napleton Chevrolet St. Charles a five-star review! We are pleased to hear that Theodor was fantastic!

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