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Napleton Chevrolet St. Charles
St. Charles, IL
244 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 244 reviews
October 11, 2025
Great service, friendly folks, well inventories dealership, fair deal on my trade in. Very pleased dealership, fair deal on my trade in. Very pleased More
by mddegould
October 10, 2025
Service adviser Bill was my advocate dealing with a lengthy repair due to global back order to address original diagnosis. Went above and beyond! lengthy repair due to global back order to address original diagnosis. Went above and beyond! More
by Timothyjmcd
Employees Worked With
October 01, 2025
I couldn't get an appointment using their website, but the scheduling department was happy to help on the phone. The oil change and free tire rotation went smoothly with no surprises. Their waiting room w the scheduling department was happy to help on the phone. The oil change and free tire rotation went smoothly with no surprises. Their waiting room was comfortable. More
by megavolt
September 30, 2025
Team is full of very knowledgeable individuals. They all made you feel welcomed and cared about. They all made you feel welcomed and cared about. More
by Mieritzal04
September 29, 2025
They had my vehicle for over 2. 5 months and I felt they overcharged me 5 months and I felt they overcharged me More
by Troy
September 27, 2025
Bill and Ted were honest and the car was ready when promised. Overall service was outstanding promised. Overall service was outstanding More
by Fv82
September 27, 2025
Rocky Sanchez is one of the best sales person we know,very professional and knowledgeable we will recommend every friend and family to rocky Sanchez. know,very professional and knowledgeable we will recommend every friend and family to rocky Sanchez. More
by Jjda621@gmail.com
Employees Worked With
September 27, 2025
I have only great things to say about my sales rep at Napleton Chevrolet St. Charles. Since I had been driving a 20-year-old Ram with very standard features, I am technology-challenged. However, my sale Napleton Chevrolet St. Charles. Since I had been driving a 20-year-old Ram with very standard features, I am technology-challenged. However, my sales rep was more than happy to explain the workings of my new Silverado WT on at least 3 different occasions. Dave Cervinko was helpful and knowledgeable from the first meeting, and I am very pleased with my purchase. More
by chicagomountainspirit
Employees Worked With
Dave Cervinko (Sales)
September 17, 2025
Great job great people was very happy with my service Will definitely be bringing my car back on a regular basis Will definitely be bringing my car back on a regular basis More
by sher718
September 13, 2025
The dealership was wonderful, very clean and friendly staff. Enjoyed the complimentary car wash. Thank you Ted for a wonderful visit. staff. Enjoyed the complimentary car wash. Thank you Ted for a wonderful visit. More
by CJW
Employees Worked With
