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Napleton Chevrolet St. Charles
St. Charles, IL
276 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 276 reviews
February 09, 2026
Excellent service the sales man Rocki so nice explain all details about the truck and t details about the truck and t More
by Rcmautosales
Employees Worked With
February 04, 2026
The requested work is completed quickly and correctly. The updates keep me informed of where the work is at! The updates keep me informed of where the work is at! More
by Jack
February 04, 2026
Napleton Chevrolet St. Charles has very quick and efficient (vehicle service). Very professional service support staff. Charles has very quick and efficient (vehicle service). Very professional service support staff. More
by Tripwyrex
January 31, 2026
Friendly, knowledgeable, very helpful. We are so pleased that we chose Napleton Dealership. Our salesman, Jared Romo is top notch. We are so pleased that we chose Napleton Dealership. Our salesman, Jared Romo is top notch. More
by Ron
January 24, 2026
Very nice and clean dealership. Treat customers good. Great location. I’ve bought vehicles from the dealership. Good inventory Treat customers good. Great location. I’ve bought vehicles from the dealership. Good inventory More
by monteenoch73
Employees Worked With
January 22, 2026
Rafael was great to work with. He provided frequent updates via text to let me know about the status of my car - everything from part ordering to finishing touches for my needed se He provided frequent updates via text to let me know about the status of my car - everything from part ordering to finishing touches for my needed service. He also was able to quickly pivot and accommodate a loaner vehicle for me being that my vehicle needed extended service. It was my first time servicing at this store and I plan to make it my default service center moving forward. More
by Danielle G
Employees Worked With
Rafael Bunag
January 15, 2026
Bill Briant is very good, always advises about all maintenance that needs to be done. maintenance that needs to be done. More
by raweigand56
Employees Worked With
January 14, 2026
Service department was topnotch. Bill promised 6 recalls on Saturday and it was done. Highly recommend Bill promised 6 recalls on Saturday and it was done. Highly recommend More
by bigjimmy565
Employees Worked With
January 07, 2026
The service writer was very descriptive and was very helpful throughout the whole process. He treated us like family and would recommend coming to this location and ask for Rafael in service helpful throughout the whole process. He treated us like family and would recommend coming to this location and ask for Rafael in service More
by Rafa B
Employees Worked With
Rafael
January 06, 2026
The service team at Napleton Chev rolet sprang into action to help me with a last second repair and did a great job for me. action to help me with a last second repair and did a great job for me. More
by clones_liquids_9j
