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Napleton Chevrolet St. Charles
St. Charles, IL
194 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 194 reviews
May 22, 2025
Easy process felt cared for and not pressured. Jared was the best and very laid back Jared was the best and very laid back More
by paulaguit99
May 13, 2025
The entire buying process was very smooth. They were easy to deal with and treated us well. They were easy to deal with and treated us well. More
by Rstyrulz
Employees Worked With
May 08, 2025
Was able to track progress on my phone while I waited. I went in on a Wednesday morning and was finished early I went in on a Wednesday morning and was finished early More
by jack081958
Employees Worked With
May 08, 2025
Good service fast service and William was very helpful I will refer my friends to Napleton Chevy will refer my friends to Napleton Chevy More
by cedricwade18
May 07, 2025
I’m from Alabama visiting my daughter in Geneva and scheduled a service appointment at the closest dealer. I’ve owned Chevrolets for years and the experience at Napleton Chev was the most pleasant ever scheduled a service appointment at the closest dealer. I’ve owned Chevrolets for years and the experience at Napleton Chev was the most pleasant ever. I was greeted by Amanda. She was very polite, positive and asked so many key questions that made me feel that she wanted to be sure I was getting all concerns addressed. My GM points were not working on the site . Another Service writer and the Service Mgr got involved and handled the software issue. I really appreciate the whole experience. Definitely way above any of my local dealers. . Thanks to Amanda and her teams attitude and professionalism , I’ll get my future service done when I visit my daughter. I’ve owned several BMW’s and Mercedes and none of them ever me feel better cared for than these people did. I’m not even a regular customer. I didn’t purchase my Silverado there and received substantial superior treatment. Donald Parton 256-310-0156 donparton11@yahoo.com More
by donparton11
May 02, 2025
They were very help full and took the time to make shure i was happy. Thank you will use this place again when i need a new car i was happy. Thank you will use this place again when i need a new car More
by yardtug756
Employees Worked With
May 01, 2025
The service department never disappoints! They are willing to work with me for a loaner car and repair my car within hours. They are willing to work with me for a loaner car and repair my car within hours. More
by Rice.Sandra
Employees Worked With
April 25, 2025
Juanita was awesome at getting back to me with questions about a Jeep wrangler I was interested in. She was very professional and friendly. She took care of getting the appointment going and making sure i about a Jeep wrangler I was interested in. She was very professional and friendly. She took care of getting the appointment going and making sure it all worked out! More
by hchavez26
