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Napleton Chevrolet St. Charles

St. Charles, IL

4.1
187 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers. Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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2015 E Main St.

St. Charles, IL

60174

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Showing 187 reviews

March 28, 2023

Greg Titus did a great job on helping me with new tires that my car needed. Time spent waiting for the completion of work was less than what I was told. When I need work done on my car, Greg gets me an app More

by cjh2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Titus Service Department
March 27, 2023

The dealership was perfectly good, but the amount of credit inquiries they ran was far far too excessive and did a significant amount of credit damage as a result. Otherwise the service was good. More

by djzid19
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suzette Campbell
March 24, 2023

Beccy was verry good at explaining what needed to be done, how long it would take, and what the cost would be. More

by lenredelsperger
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca
March 24, 2023

No no no no no no no no no no no no no no no More

by jimmcgraw56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Ali, Brett Cassell
March 20, 2023

car is a 2017 car, one owner, bought new with less than 40 miles and the problem with the car was with a transmission part which a car driven under 7k per year has, sounds a bit strange, but I paid the bil More

by Jim Richardson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill Briant
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2023

Oil change was quick and easy but tech was kind of pushy with regards to other service that he said I needed. I looked at the owners manual and they did recommend the list of work items, so..... I refused More

by piozzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
3.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2023

Everyone was friendly. Had a great selection of vehicles. I was able to find exactly what I wanted More

by woz52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rocky Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Cassell
March 18, 2023

Austin's knowledge of the vehicle that we purchased was what you would hope to receive from a salesman for a purchase as sophisticated as a new Tahoe. More

by neal7
Recommend Dealer
Yes
Employees Worked With
Austin Lasswell, Brett Cassell
March 15, 2023

Traveled from out of state. The dealership had a at least 5 hours to get the car ready for purchase as we indicated our arrival time over the phone and our intent to buy the car More

by md1425
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brett Cassell
March 15, 2023

Chevy did great work on my vehicle. The mechanics at chevy are very knowledgeable and helpful. More

by Gustavo Cuevas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Briant
5.0
This rating includes all reviews, with more weight given to recent reviews.
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