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Napleton Chevrolet St. Charles
St. Charles, IL
140 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 140 reviews
December 02, 2022
Very easy to work with Rocky. Was pleased with Napleton and how they treated us. Was pleased with Napleton and how they treated us. More
by montegomm
Verified CustomerEmployees Worked With
Helpful November 30, 2022
Roki and Taj did excelente job with my purchase on my 2023 equinox thank you very much 2023 equinox thank you very much More
by Angel Arellanes
Employees Worked With
November 27, 2022
Great service. department. everyone is super helpful and pleasant. They always get everything thing done in a timely manner. department. everyone is super helpful and pleasant. They always get everything thing done in a timely manner. More
by kellyjobeslawyer
Employees Worked With
November 20, 2022
Hard working workers, they do an amazing work. I would definitely recommend this service center to anyone looking for maintenance on there vehicle 😀. I would definitely recommend this service center to anyone looking for maintenance on there vehicle 😀. More
by MACARIOOLIVERA1973
Employees Worked With
November 19, 2022
I was pleasantly surprised at the positive changes now that it is Napleton Chevrolet. Thank you for great treatment. Especially our service guy Bill. that it is Napleton Chevrolet. Thank you for great treatment. Especially our service guy Bill. More
by cedars227
Employees Worked With
November 18, 2022
This dealership service department always makes an effort to get me in on my schedule. They always let me know if other scheduled work is needed, and all work is done in a professional manner. to get me in on my schedule. They always let me know if other scheduled work is needed, and all work is done in a professional manner. More
by sauter12
Employees Worked With
November 18, 2022
oil change and tire rotation w/my appt + waiting - was done in a sufficient amt of time. Bill let me know the items that I may want to address when I return from my trip, but the car is ready for a 180 done in a sufficient amt of time. Bill let me know the items that I may want to address when I return from my trip, but the car is ready for a 1800 mile trip. My thanks ! More
by trishe60
Employees Worked With
November 17, 2022
No follow up, no confirmation repairs are done accurately, no concern when a 36" long metal skid plate scrapes down 53 at 65 mph, can't order parts right the first, second or third time, lies to m accurately, no concern when a 36" long metal skid plate scrapes down 53 at 65 mph, can't order parts right the first, second or third time, lies to me about when work will be done, telling me the GM will call me to discuss and never does. I will never buy a car again from these people, either Napleton or Don McCue. I wouldn't buy a bottle of water from their vending machine. Transmission failure on a 2019 Tahoe with under 50,000 miles I put on it. The bitterness of poor quality remains long after the excitement of buying a brand new Tahoe from this dealership - they don't even care. More
by dominick.bruno
November 17, 2022
A mistake was made on my repair bill and the service department realized mistake and corrected right away. department realized mistake and corrected right away. More
by connelly_scott
November 12, 2022
Great service! Service department communicates what is being done and how to get the car fixed. Service department communicates what is being done and how to get the car fixed. More
by dana.trevino
Employees Worked With
