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Napleton Chevrolet St. Charles
St. Charles, IL
194 Reviews
SERVING OUR FRIENDS AND NEIGHBORS IN ST. CHARLES IL
At Napleton Chevrolet Saint Charles, we're more than just a car dealership in St. Charles IL. We're also members of the greater West Chicago and Geneva IL communities, who work and live here just like you, and we want only what's best for our neighbors. We strive to support community initiatives and events, and we're committed to delivering the best customer service around, from new Chevrolet sales, to used vehicles, to finance and service. We provide the best of the best to all our customers.
Committed to Serving St. Charles IL Drivers with Topnotch Customer Service Standards
Our dealership is staffed with only the best automotive professionals in the St. Charles IL area. We work hard to bring our customers a broad selection of brand-new vehicles from the latest lineup of Chevrolet car, truck and SUV vehicles. Our teams can work with you to find the best new or used vehicle for your needs, the best finance deal for your budget, and much more. With service, parts, and sales help all under one roof, you'll never have to look elsewhere for your automotive needs again.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 194 reviews
April 24, 2023
Very good General Manager, Rick Delattorreo, Sales Dorry Adkins knowledgeable and thoughtful, I plan on buying the redesigned Chevy Trax in 2024/2025 Adkins knowledgeable and thoughtful, I plan on buying the redesigned Chevy Trax in 2024/2025 More
by rrcrno
Verified CustomerEmployees Worked With
Riyhan Priester internet sales ****** excellent
April 23, 2023
Amazing service! Very respectful and helpful. Customer service was phenomenal . They made you feel welcome as soon as you walk in the door! I recommend Shawn! Very respectful and helpful. Customer service was phenomenal . They made you feel welcome as soon as you walk in the door! I recommend Shawn! More
by crystalvanessaperez
Employees Worked With
Shawn , Brett Cassell, David Webb
April 23, 2023
Received Great Service from Rocky. He was excellent in his knowledge of the car we were buying and explained everything. He was excellent in his knowledge of the car we were buying and explained everything. More
by terbltc
April 22, 2023
Fast, friendly and professional. I would definitely recommend this service center to anyone looking for quality work done on their vehicles. I would definitely recommend this service center to anyone looking for quality work done on their vehicles. More
by mattdurbin
Employees Worked With
April 21, 2023
Good service so far - hope it stays this way ! Would like to remain confident in their service Would like to remain confident in their service More
by dsmzr68
Employees Worked With
April 21, 2023
Napleton does not care about individuals, all they care about is making a sale and taking advantage of those who are vulnerable. I will never recommend this dealership to anyone. I will be taking my future about is making a sale and taking advantage of those who are vulnerable. I will never recommend this dealership to anyone. I will be taking my future business to Biggers in Elgin, where they did not take advantage of my friends. More
by dianeellison429
Employees Worked With
Dorry , Rick DeLaTorre
April 19, 2023
I had bought the vehicle recently from Napleton Chevrolet St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. St. Charles and my AC was blowing cold air intermittently . Rick communicated my issue with the service department and the process was seamless. More
by mosherma82
Employees Worked With
Rick DeLaTorre
April 19, 2023
The service department could not perform the work but still charged me $ 198.00 for nothing still charged me $ 198.00 for nothing More
by PAWSK4
Employees Worked With
April 18, 2023
Great group of people at Napleton Chevy! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! Rocky, Rick and Brett all worked together to make things perfect for me! Thanks guys! More
by deniserose0223
