Napleton Ellwood City Chrysler Dodge Jeep RAM

service department Manager, Marlene and service department mechanics are considerate, gives cost estimate and keeps us informed as to progress of work to be completed. Manager, Marlene and service department mechanics are considerate, gives cost estimate and keeps us informed as to progress of work to be completed. We have never been disappointed with the quality of the service we have received. More

New car purchase Employees and store are amazing friendly very easy and was well informed of everything took time making sure all was in order and correct did an amazi Employees and store are amazing friendly very easy and was well informed of everything took time making sure all was in order and correct did an amazing job More

great service great dealership, friendly and reasonable prices everyone is so helpful in locating a new vehicle and the options available to the consumer and family great dealership, friendly and reasonable prices everyone is so helpful in locating a new vehicle and the options available to the consumer and family members More

great customer service I was so super happy with the service of this establishment! I called to find out how to get a replacement key for my van and they informed me that th I was so super happy with the service of this establishment! I called to find out how to get a replacement key for my van and they informed me that there was a recall on them and I could get 2 new keys absolutely free of charge! what was even better was that they said they could do it immediately! I was shocked...no making an appointment for weeks later...? When I got there, the lady greeted me and was really understanding that I had a three year old with me as well! She directed me where we could go to eat our milkshakes and sit while waiting. Even the gentleman who greeted me after my vehicle was done was do nice and calm, he answered all my questions I had as well. I will be back for repairs on my van...great customer service is hard to find anymore. It was a breathe of fresh air! thank you! More

Best car buying experience I ever had Fast and professional assistance, I'm writing this review still can't believe I'm in a new car and the one I wanted with more than I asked for. I spen Fast and professional assistance, I'm writing this review still can't believe I'm in a new car and the one I wanted with more than I asked for. I spent a total of 2 hrs from the time I test drove and came back the next day the deal was made and all papers signed. A good hr was just making laughs and having fun. Hands down very respectful people working there and fun. Please do yourself and your family and give them a try you won't be disappointed More

Jake and Andrew are the best! Not ready to purchase yet but Andrew and Jake both assisted in showing me a Jeep. They are professional and very knowledgeable about their products. I Not ready to purchase yet but Andrew and Jake both assisted in showing me a Jeep. They are professional and very knowledgeable about their products. I would recommend anyone to go and ask for one of these dudes to help them out! More

Service is always good I have been to several local Dodge Jeep Ram dealerships and I can say this is truly the best service. Staff is friendly and make you feel welcome. I have been to several local Dodge Jeep Ram dealerships and I can say this is truly the best service. Staff is friendly and make you feel welcome. More

I got Ask Why I went To a dealer 50 miles away.. I wanted a regular cab 8 foot bed truck for spring... I started the search in Early February.... Since I have small lawn care business ... These "old I wanted a regular cab 8 foot bed truck for spring... I started the search in Early February.... Since I have small lawn care business ... These "old fashion" trucks are had to find.. I took a peak at all the major brands... The Ford with it light weight body just didn't "feel" like a truck.. Plus it a small (I think 2.7 engine) which had dual turbo chargers which I predict will have a high chance of engine failure down the road.. But I fell in Love with the Ram... Now the real challenge was upon me.. I wanted Regular cab, eight foot bed and not white or brown.. I test drove a Hemi but t had more power than I wanted (probably would have got a lot of speeding tickets).. I was driving a GMC 4.3 which was rated at 185 hp.... The Ram 1500 I got has the 3.6 V-6 which is plenty of power (305 HP) for my uses plus some friends are getting around 21-23 MPG... That is yet to be seen for me (only been 2 days ).. But why did I chose a dealer so far away.. I went to many you see.. The first the sales guy was eating lunch.. I explained what I wanted said they didn't have a regular cab and said call me in a couple of months and I'll find you what you want.. The dealer close to my home had a 2015 that was in their loaner fleet.. It was a Hemi but it sounded like a ticking time bomb.. He was determined I was taking it home (WRONG)... I ask if I could order something.. When your ready I'll find you what you want.. Well this went on and on for a couple more weeks.. Asking the same question about ordering a truck but come back and we'll find you what you want.. Are these people stupid or something.. I have a computer and searched for what I wanted and the closest thing I found was over 200 miles away.. And it was Brown (YUCK)...My wife works for Walmart (employee car buying plan) and it sent me to True Car.. I put in what I wanted and 3 dealers called.... Mark Cattran (Sales Manager at Napleton Ellwood city called... Told him I what I wanted and would want it a couple of months... Before I had a chance to ask, he said why don't I order what I want... Blew my mind... Ran up a couple days later ordered exactly what I wanted.. Amazing 8 weeks later I have my dream truck.. Great people... WE had a great time... Our sales lady Robin was fantastic... Matter of fact I have a few friends interested in going up there for their purchase....This is the place.. No pressure... Help you get you what YOU want and Won't "STEER" you into something that isn't for you...... Wish all places where like this..... More

Great Deal! Great deal on a new Dodge Challenger. Was treated with respect and the process went speedy quick! Very happy with my car and Napleton's! Great deal on a new Dodge Challenger. Was treated with respect and the process went speedy quick! Very happy with my car and Napleton's! More

The staff is very friendly, and genuinely seems to want to help. My service experience so far has not been the greatest though. I have 2 jeeps one from Kasings and one from beaver county jeep. My suspensio to help. My service experience so far has not been the greatest though. I have 2 jeeps one from Kasings and one from beaver county jeep. My suspension noise issue I've had for over a year now neither place can fix. Both just keep replacing things or giving the placebo effect of lubing things to quite the noise. I think Kasings staff is great, unfortunately my service experience has been poor. I've found that even though I live 5 minutes away I go to the chevy dealership next door or the beaver jeep dealership for oil changes because service hours are inconvenient. Its sad such a great establishment could be so much better if the clients they sold to could actually return for service without having to go without a car or take a day off work just for an oil change. Long story short I prefer Kasings service but Beaver Jeeps conveniences... More