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Napleton Elmhurst Hyundai

Elmhurst, IL

3.9
1,159 Reviews
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750 N York Rd

Elmhurst, IL

60126

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Showing 1,159 reviews

August 10, 2022

We just leased a car from Wilkins and the entire transaction took less than 90 minutes. Kevin Watt was prepared with everything and the entire transaction was seamless. Well Done More

by Jack R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Foresta
August 06, 2022

Ken Brown did an excellent job of getting the new car process going and made the purchase of the vehicle easy. He answered all our questions and walked us through all of the cars features. He was a pleas More

by davidrusin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2022

Bob (Robert Williams) was more than just a salesman in this deal. He created a full customer experience for me and my family, differently from all other dealers we visited. He was key for us to close the More

by Caroline.gabrielzyk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Williams
August 04, 2022

I had a really positive buying experience at Wilkins Hyundai. ( I am a woman shopping by herself) My salesman Jim Minogue was awesome! Jim was so patient, kind, knowledgeable and professional. I never More

by Vicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Minogue, Glenn Meier
August 03, 2022

Jose Rubio was and is a terrific salesman. My experience was wonderful from start to finish. Jose explained everything in detail and was very instrumental in my purchase. Dan Jocic was very he More

by lwthegreat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julia in customer care, Glenn Meier, Dan Jocic, Jose Rubio
July 23, 2022

The experience was great from beginning to end would highly recommend this dealer to other people family and friends Bob Williams was great and spent plenty of time with me could not have asked for more More

by Rrrsports1850
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Slave Jovanov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Watt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory Applewhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Minogue, Sarge Sakinovic, Jose Rubio
July 21, 2022

Let me start by saying - the Wilkins dealerships (Hyundai and Mazda) are the best of the best. In a day and age where I went to 5 other dealerships (all the supposed big guys with large networks - any guesse More

by DarkLord
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Meier
July 19, 2022

I had a great experience buying my car. Everyone was very helpful and Ken Brown took the time to go through every step with me. More

by Client
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Wilkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glenn Meier
July 14, 2022

The Service dept is terrible. Car was towed there 3 days ago and told us it will be another week before they can even look at it. How is this even acceptable? More

by Client
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Danna Dennis, Andrew Merki
Jul 15, 2022 -

Napleton Elmhurst Hyundai responded

Client, As we have explained prior to you having your car brought in, we as many of the other dealers are extremely busy and backlogged with major repairs. We always do our best to get every car in as soon as time allows. Thank you for the review, Steve Foresta Operations Manager

July 14, 2022

This was the most pleasant experience I have ever had purchasing a new car. Jim Minogue was our sales person, and he was fantastic! He worked with us to negotiate a great price. This car was a graduat More

by charlespanken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Minogue
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