Back

Napleton Ford Columbus

Columbus, WI

4.8
139 Reviews

330 Transit Road

Columbus, WI

53925

Directions

By Type

Showing 139 reviews

December 03, 2025

I was very impressed with the service I received at Napleton Ford in Columbus Wisconsin. A couple unusual issues came up with my sale and they handled them quickly and professionally. It was the most s More

by tmm29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales person was David.
Dec 04, 2025 -

Napleton Ford Columbus responded

We're happy to hear our team went the extra mile to ensure your satisfaction. Thank you so much for choosing Napleton Ford Columbus and for sharing your support. Congrats on your new car!

November 27, 2025

Aaron was great from start to finish with my vehicles issue. He was very kind, knowledgeable and helpful. More

by Kwein324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Dec 01, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your experience with Aaron and the team! We truly appreciate your business at Napleton Ford Columbus, and we hope to see you in the future.

November 25, 2025

Very clean and welcoming atmosphere. Everyone there was so nice and inviting! Jon helped me with all the hard questions and was able to help me get the car of my dreams!! More

by zvandermolen13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon, Tammy Bader, Tyson Tully
Nov 26, 2025 -

Napleton Ford Columbus responded

Congratulations on your dream car! We are pleased to hear that Jon and the team were so helpful. Thank you for choosing Napleton Ford Columbus and sharing your feedback.

November 21, 2025

2026 Explorer. Great price. Just what I was looking for in a vehicle. Great customer service. More

by Eric
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyson Tully
Nov 24, 2025 -

Napleton Ford Columbus responded

Eric, thanks for the kind words for our Napleton Ford Columbus team. We are glad to hear that our team found you a great price for a great vehicle. Enjoy the 2026 Explorer!

November 16, 2025

This dealership cares about its customers, unlike the dealer I actually purchased my vehicle from. I’ll always use this dealer for my service. More

by Ejr202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Nov 17, 2025 -

Napleton Ford Columbus responded

Thank you for the glowing review! We're pleased to hear you think so highly of us. We look forward to welcoming you back to Napleton Ford Columbus in the future!

November 04, 2025

Very friendly staff, helpful and pleasant. Great experience. First day on job, he was great! More

by ssgtjoe1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Christopherson
Nov 04, 2025 -

Napleton Ford Columbus responded

Joe, thanks so much for the 5-star review of Napleton Ford Columbus!

October 30, 2025

They are prompt with their service. Their concierge service was much appreciated. They also found an alignment issue and fixed that. I had driven over rough terrain the weekend before. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Oct 30, 2025 -

Napleton Ford Columbus responded

Hi Steve, we're glad our service team at Napleton Ford Columbus impressed you. We look forward to assisting you with your next vehicle! Safe travels!

October 30, 2025

Fast and polite service every time I take my car in. I would recommend them. More

by cassieschroeder76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Oct 31, 2025 -

Napleton Ford Columbus responded

We are grateful to have earned your business, Cassie. Thanks for taking the time to leave us a review! - The Napleton Ford Columbus Team

October 28, 2025

Did a very good job and got me out within an hour I'll be back More

by Kdykstra1948
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Oct 28, 2025 -

Napleton Ford Columbus responded

Thank you for taking the time to review Napleton Ford Columbus! It really means a lot to hear that you're happy.

October 28, 2025

Dealing with Napleton in Columbus was a joy! Erin knew what she was doing and what needed to be. She offered valet service which was really appreciated as we had other appointments that day. More

by Gayle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucille was a very nice young lady. Very pleasant., Erin Schuster
Oct 28, 2025 -

Napleton Ford Columbus responded

Gayle, thank you for sharing your wonderful feedback about Erin and our team! We’re honored that you trust Napleton Ford Columbus with your business and we look forward to welcoming you back for all your Lincoln’s maintenance needs!

2
...