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Napleton Ford Columbus

Columbus, WI

4.8
148 Reviews

330 Transit Road

Columbus, WI

53925

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Showing 148 reviews

January 22, 2026

Aaron Genske was extremely helpful, professional & knowledgeable. Wonderful fast & honest service. Highly recommend this dealership. More

by andrewsmorgan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Jan 22, 2026 -

Napleton Ford Columbus responded

Thank you for the recommendation! We’re pleased to hear Aaron made your experience at Napleton Ford Columbus smooth and reliable. See you again!

January 13, 2026

They responded to inquires about the vehicle quickly and were very accommodating to my wife and I. Very honest about the vehicle and honesty, we couldn't be happier with our purchase and with Napleton Ford More

by andersontodd73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David with sales
Jan 14, 2026 -

Napleton Ford Columbus responded

We're pleased to hear that you and your wife had such a positive experience with David and our team. Your kind words mean a lot to us. Congratulations on your new vehicle, and thank you for choosing Napleton Ford Columbus!

January 12, 2026

We were pleased with the purchase of our 2025 Escape and went back to have it checked out and serviced. They explained the options and the work was done. They were courteous and included a great summary of More

by djaeger356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandsma, Erin Schuster
Jan 12, 2026 -

Napleton Ford Columbus responded

We are so appreciative of your review! Thank you for choosing Napleton Ford Columbus and highlighting our friendly, knowledgeable service team. Have a wonderful day and enjoy your 2025 Ford Escape!

December 30, 2025

They got my vehicle in when scheduled or earlier. Everyone was courteous and professional and went over work that was done More

by ssgttindell
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 30, 2025 -

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus and sharing such a great review! See you next time.

December 26, 2025

David always gave us an update. Erin in the service department was very helpful and professional. Fantastic experience. And David made sure we have a loaner! Thanks guys! More

by rajahcalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David did excellent job., Erin Schuster
Dec 29, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your wonderful feedback about our team! We truly appreciate your business and we will pass along your kind words to David and Erin. See you again next time at Napleton Ford Columbus!

December 19, 2025

Everyone is helpful and friendly! I appreciate the pickup for oil changes! Great job Napleton! More

by tracysadoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron, Tyson Tully
Dec 19, 2025 -

Napleton Ford Columbus responded

There is nothing better than a great review. Thanks for giving Napleton Ford Columbus your business, Tracy!

December 19, 2025

They were exceptional to work with. The pickup and drop off service is extremely helpful and they even offered to pick me up and take me to the dealership if the service ran longer tha More

by Linda Damm
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Dec 19, 2025 -

Napleton Ford Columbus responded

Hi Linda, thank you for choosing Napleton Ford Columbus and for sharing this thoughtful review. It's great to hear you felt supported by our team throughout your service visit.

December 17, 2025

I had really good help with getting new tires on the ranger. Excellent experience. Aaron even helped me apply for the tire rebate. Excellent More

by judymanthey
Recommend Dealer
Yes
Employees Worked With
Aaron (from service dept), Keenan White
Dec 17, 2025 -

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus, Judy! We will be sure to pass along your thanks to Aaron. See you next time!

December 06, 2025

Service is great and people that work there are informed and knowledgeable keeping you informed on the work being done. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster, Keenan White, Joel Christopherson
Dec 08, 2025 -

Napleton Ford Columbus responded

Rick, we are proud to have earned your five stars! Thank you for trusting the Napleton Ford Columbus team with your vehicle's care.

December 03, 2025

I was very impressed with the service I received at Napleton Ford in Columbus Wisconsin. A couple unusual issues came up with my sale and they handled them quickly and professionally. It was the most s More

by tmm29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
My sales person was David.
Dec 04, 2025 -

Napleton Ford Columbus responded

We're happy to hear our team went the extra mile to ensure your satisfaction. Thank you so much for choosing Napleton Ford Columbus and for sharing your support. Congrats on your new car!

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