Napleton Ford Columbus

With Covid going on I wish office staff would wear masks. The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by t The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by the CDC. Service desk staff did have masks which was nice to see. Erin is always good to work with. More

Brent Krause was very helpful and went out of his way to assist us in the new lease plan. Have purchased all of our vehicles and Brent has been outstanding. Was unimpressed with James (Sales Manager) assist us in the new lease plan. Have purchased all of our vehicles and Brent has been outstanding. Was unimpressed with James (Sales Manager) More

I don't have any dealer to compare to Countryside to for service. That is because I always receive service that is quick and efficient every time I go there. service. That is because I always receive service that is quick and efficient every time I go there. More

Great service, easy access would come back when needing service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. More

I bought a 2016 Ford F150 from them everything was going great. I get home after the purchase and notice the keys they supplied me with did contain a key to nothing...... I assumed it went to the bed links great. I get home after the purchase and notice the keys they supplied me with did contain a key to nothing...... I assumed it went to the bed links but it did not. I reached out to the salesman and he said he would look into it. He replied stating I can purchase the key from them or off ebay for $20-30. He stated its a used truck as is....... I get that...... as is but I should have all the keys.. How is it right that they sell me a truck that I spent 40grand on and they won't even supply me with all the proper keys. Thats penny pinching and I would not recommend coming to this dealership if you want to get a "complete" package. and yes I understand its $30.00 but thats the point. if its 30 to me its like 5 to them. just to make a customer happy. well I'm not. More

Great experience. Will definitely be back when I need another vehicle. I have and will recommend to anyone looking for a vehicle to purchase. Yay another vehicle. I have and will recommend to anyone looking for a vehicle to purchase. Yay More

Great buying experience! They made it easy and stress-free with clear communication and flexible scheduling. I never felt pressured and everyone I interacted with was so nice! stress-free with clear communication and flexible scheduling. I never felt pressured and everyone I interacted with was so nice! More

Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service. there for any maintenance or service needs. Quick Lane always provides fast and professional service. More

Fast and Friendly service. Everyone is very professional. I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Country I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act. More

New F250 I ordered a new Ford F 250 and took delivery of it last week. All aspects of the buying/ordering process went very well. I would recommend Countryside I ordered a new Ford F 250 and took delivery of it last week. All aspects of the buying/ordering process went very well. I would recommend Countryside Ford and Brent Krause. This is one of a few vehicles my family has purchased from Countryside and Brent. More