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Napleton Ford Columbus

Columbus, WI

4.8
153 Reviews

330 Transit Road

Columbus, WI

53925

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Showing 153 reviews

January 29, 2026

I came for an oil change and you found so many other things wrong. Good the ng I know a mechanic and was told on how to handle this. More

by pcwatters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Jan 30, 2026 -

Napleton Ford Columbus responded

It's disappointing to read this feedback. Please reach out to us at your earliest convenience to discuss this further. Thank you, Napleton Ford Columbus.

January 28, 2026

Service reps are very knowledgeable and friendly. They do everything to make sure the customer is satisfied and informed. More

by Ejr202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erin Schuster
Jan 28, 2026 -

Napleton Ford Columbus responded

We’re glad to hear our team keeps you informed and satisfied! Thank you for choosing Napleton Ford Columbus Service Center, we truly appreciate your business!

January 27, 2026

Great place to do business. I would highly recommend them to anyone that needs a car More

by markschey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake, Shane Mason, Tyson Tully, Michael Zelko
Jan 27, 2026 -

Napleton Ford Columbus responded

Mark, thanks so much for the 5-star review of Napleton Ford Columbus!

January 26, 2026

This dealership is very professional, great to work with. Made the process smooth and easy. More

by vickieraymond15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wyatt, Ryan and ?
Jan 26, 2026 -

Napleton Ford Columbus responded

Thank you for reviewing Napleton Ford Columbus! It was so kind of you to share your experience, Vickie.

January 23, 2026

I had a fantastic experience at this Ford dealership. David was my salesman, and he made the entire process smooth and stress-free from start to finish. He was knowledgeable, professional, and awesome to More

by Conner Durrer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David, Erin Schuster, Holly Woods, Jessica Paepke, Keenan White, Tammy Bader, Shane Mason, Tyson Tully, Michael Zelko, Joel Christopherson, Hillary Fields
Jan 26, 2026 -

Napleton Ford Columbus responded

Conner, we are thrilled to hear David made your experience smooth and stress-free! Thank you for choosing Napleton Ford Columbus and recommending his help. Enjoy your new ride!

January 22, 2026

Aaron Genske was extremely helpful, professional & knowledgeable. Wonderful fast & honest service. Highly recommend this dealership. More

by andrewsmorgan22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Genske
Jan 22, 2026 -

Napleton Ford Columbus responded

Thank you for the recommendation! We’re pleased to hear Aaron made your experience at Napleton Ford Columbus smooth and reliable. See you again!

January 13, 2026

They responded to inquires about the vehicle quickly and were very accommodating to my wife and I. Very honest about the vehicle and honesty, we couldn't be happier with our purchase and with Napleton Ford More

by andersontodd73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David with sales
Jan 14, 2026 -

Napleton Ford Columbus responded

We're pleased to hear that you and your wife had such a positive experience with David and our team. Your kind words mean a lot to us. Congratulations on your new vehicle, and thank you for choosing Napleton Ford Columbus!

January 12, 2026

We were pleased with the purchase of our 2025 Escape and went back to have it checked out and serviced. They explained the options and the work was done. They were courteous and included a great summary of More

by djaeger356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandsma, Erin Schuster
Jan 12, 2026 -

Napleton Ford Columbus responded

We are so appreciative of your review! Thank you for choosing Napleton Ford Columbus and highlighting our friendly, knowledgeable service team. Have a wonderful day and enjoy your 2025 Ford Escape!

December 30, 2025

They got my vehicle in when scheduled or earlier. Everyone was courteous and professional and went over work that was done More

by ssgttindell
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Aaron
Dec 30, 2025 -

Napleton Ford Columbus responded

Thank you for choosing Napleton Ford Columbus and sharing such a great review! See you next time.

December 26, 2025

David always gave us an update. Erin in the service department was very helpful and professional. Fantastic experience. And David made sure we have a loaner! Thanks guys! More

by rajahcalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David did excellent job., Erin Schuster
Dec 29, 2025 -

Napleton Ford Columbus responded

Thank you for sharing your wonderful feedback about our team! We truly appreciate your business and we will pass along your kind words to David and Erin. See you again next time at Napleton Ford Columbus!

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