Napleton Ford Columbus - Service Center

With Covid going on I wish office staff would wear masks. The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by t The waiting room, office and sales area are all one big room. Staff did try to stay more than six feet away, but wearing masks is recommended by the CDC. Service desk staff did have masks which was nice to see. Erin is always good to work with. More

I don't have any dealer to compare to Countryside to for service. That is because I always receive service that is quick and efficient every time I go there. service. That is because I always receive service that is quick and efficient every time I go there. More

Great service, easy access would come back when needing service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. service again. My appointment was for later in the day but they were able to get me in earlier without any hassle. More

Great team and great service, I always take my vehicle there for any maintenance or service needs. Quick Lane always provides fast and professional service. there for any maintenance or service needs. Quick Lane always provides fast and professional service. More

Fast and Friendly service. Everyone is very professional. I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Country I would recommend Countryside to anyone interested in a new Ford. Everyone is professional and courteous. I have never had a bad experience at Countryside Ford. Class act. More

Great Service Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this stor Fast Service, Friendly Staff. The Saturday hours are a great thing for people who work all week. The waiting room is clean. Would recommend this store to my friends. More

Did a really good job very professional and done on time checked all the fluid levels and the tire pressure keep up the good work thanks checked all the fluid levels and the tire pressure keep up the good work thanks More

I appreciate your Saturday hours! Easy to schedule, great service and friendly staff. Clean and welcoming waiting room, Let you know how much longer the wait, great service and friendly staff. Clean and welcoming waiting room, Let you know how much longer the wait, More

Ford Explorer I had my suv in for service they did a great job. I would recommend them for service and to buy a vehicle. My son has also bought a car and has had I had my suv in for service they did a great job. I would recommend them for service and to buy a vehicle. My son has also bought a car and has had his car in for service and was very happy. More

Very good and fast service They took my Escape in the fast lane and put in a new battery. I was surprised that they had to remove a couple of shrouds and bars to get at the bat They took my Escape in the fast lane and put in a new battery. I was surprised that they had to remove a couple of shrouds and bars to get at the battery. Ford should do something about that. The battery box is in a place that is hard to get at. Henry D. Hildebrandt More