
Napleton Ford in Libertyville
Libertyville, IL
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Bill Swanson, Bob Wolf, Bob DiCicco we excellent to work with when we needed a van for our young business, I would highly recommend working with them if your looking for a great deal without the usual car s with when we needed a van for our young business, I would highly recommend working with them if your looking for a great deal without the usual car sales hassle. Next vehicle will also be from these guys! More
Our dealer, Mike, was super helpful and friendly. We came in looking for an SUV and came out with a Sedan he recommended to us. They aren't super pushy and the process of purchasing our vehicle was v We came in looking for an SUV and came out with a Sedan he recommended to us. They aren't super pushy and the process of purchasing our vehicle was very straightforward and a better experience than places we've previously bought from. More
I called Libertyville Ford this morning for pricing on a new Mach E. Neal gave me pricing for both leasing and financing over the phone. I arrived, and spoke with a different sales person, Michael, because new Mach E. Neal gave me pricing for both leasing and financing over the phone. I arrived, and spoke with a different sales person, Michael, because Neal was not there, even though he said he would be there until 7 pm. Test drove the car, loved it. We go back in to talk numbers. All of a sudden the prices I received on the phone were "not possible" and they wanted several thousand dollars more. All kinds of options added on too. Even after taking out all these extras (seen on the deal sheet) the price was still thousands above what Neal told me on the phone. The manager, Dave, said there was no record of my call with Neal. I called the phone number on their website directly, but somehow their system has no record of my call? INCREDIBLY suspicious. It's a real shame because I was ready to wire the money and drive it home. Back to the drawing board to find a dealer that won't lie to get me in the door. More
Working with Alfredo (Fredo) Mena, Dan Schusterman, and Bobby DiCicco was a truly positive experience. They were all incredibly eager to ensure our satisfaction and worked diligently to get the deal done. Bobby DiCicco was a truly positive experience. They were all incredibly eager to ensure our satisfaction and worked diligently to get the deal done. Their commitment didn’t stop at the closing table—they stood firmly behind the I.O.U.’s we agreed on, which played a key role in completing our sale. We would confidently refer friends and family to them without hesitation. More
The salesperson, Michael, went above and beyond to ensure that I got the perfect car for the money. Great, humble guy and the staff was also very friendly. I would recommend this dealership to anyone looking that I got the perfect car for the money. Great, humble guy and the staff was also very friendly. I would recommend this dealership to anyone looking for a seamless auto purchase in the chicago area. More
Clean, Friendly, knowledgeable and professional! ! Salesman Bill, Paul and Dave all were great to work with!! We will be coming back when we need another vehicle!!! Thank you one and all for hand ! Salesman Bill, Paul and Dave all were great to work with!! We will be coming back when we need another vehicle!!! Thank you one and all for handling our vehicle needs!!! More