Napleton Ford in Libertyville

Great place to go buy a car This dealership has treated me very courteously. The salesman were very nice and so was the finance manager I don’t remember all their names but I rem This dealership has treated me very courteously. The salesman were very nice and so was the finance manager I don’t remember all their names but I remember Dave and the finance Manager More

Overall just a great experience.Fast and easy just the way i Great Experience.Would definitely recommend to family and friends.Had an awesome selection and some pretty bad xxx dream cars that i cant quitr afford Great Experience.Would definitely recommend to family and friends.Had an awesome selection and some pretty bad xxx dream cars that i cant quitr afford yet. More

Hit it out of the park Dave did a great job helping me get the car I really wanted. He didn't try to shunt me to the biggest ticket or the most bells and whistles. He list Dave did a great job helping me get the car I really wanted. He didn't try to shunt me to the biggest ticket or the most bells and whistles. He listened to what I needed and we got there.I'm calling my new car "Bliss" and that describes the experience. All positive - not stressful. Thanks to all. More

New car Julie was very knowledgeable and extremely helpful. She never pressured us to buy anything. She let us take our time to pick the right vehicle. I will Julie was very knowledgeable and extremely helpful. She never pressured us to buy anything. She let us take our time to pick the right vehicle. I will be going back there again. More

First car We went to Napleton to purchase my 16 year old daughter's first car. The sales staff was extremely helpful and patient with us. The customer service We went to Napleton to purchase my 16 year old daughter's first car. The sales staff was extremely helpful and patient with us. The customer service that they gave was exceptional. Julie Pasley and August Trexler were absolutely fabulous to work with. They made us feel important and they took the time that we needed and made sure we were very comfortable with the car we chose and the way it drove. I felt very positive after this experience both with the car itself and that we would continue to be taken care of. More

Great communication Julie at Napleton did a great job of communicating throughout the process of buying a 2018 Expedition. I had a lot of questions throughout the proces Julie at Napleton did a great job of communicating throughout the process of buying a 2018 Expedition. I had a lot of questions throughout the process and they were able to make things happen in a timely manner. It was a good experience. More

Straight forward car buying experience I needed a car with a limited amount of shopping time. I contacted Julie and let her know my budget and type of car I was looking for. Upon my arrival I needed a car with a limited amount of shopping time. I contacted Julie and let her know my budget and type of car I was looking for. Upon my arrival Julie had a car in the service area ready for a test drive. When I returned from that test drive there was a second choice waiting for me. I chose the second, a Ford Focus in pristine shape. We were able to complete the purchase in under 4 hours from first phone call to driving away in a new car including my travel time. More

Napleton Ford Experience After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best ha After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best hassle free experience to date. Julie was patient as I decided which model was best for me, was not pushy and was able to answer all my questions. I would recommend Julie and the Napleton Ford team to anyone interested in purchasing a Ford product. More

Family like service! Love this place. I was referred to Napleton Ford in Libertyville by my sister who also bought a car from here. First I met Natalie in the service depa Love this place. I was referred to Napleton Ford in Libertyville by my sister who also bought a car from here. First I met Natalie in the service department. She is amazing! She remembered my sister and asked how she was doing. She then took me over to the sales floor where I met with Randy. Randy is awesome! He took the time to figure out what I wanted in a car and how we can meet all my needs. His manager Paul also came over and he was amazing! He made sure I understood everything that was going on and was really looking out for me and my best interest. Victor in finance was great! He made everything run smoothly and getting everything transferred over from my old car to the new one. As well as signing all the papers was so fast! I would recommend this dealership to everyone! Thank you so much Napleton Ford in Libertyville, for treating me like family! More

Jim Mueller was awesome! Jim Mueller was an awesome sales consultant, he listeneted to my wants and needs- Jim was very knowledgeable of the options I was looking for and he g Jim Mueller was an awesome sales consultant, he listeneted to my wants and needs- Jim was very knowledgeable of the options I was looking for and he got me the best price in town! He was very professional throughout the entire purchase process. More