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Napleton Ford in Libertyville

Libertyville, IL

4.2
349 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 349 reviews

March 13, 2018

New car Julie was very knowledgeable and extremely helpful. She never pressured us to buy anything. She let us take our time to pick the right vehicle. I will More

by Soccermom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Pasley
March 13, 2018

First car We went to Napleton to purchase my 16 year old daughter's first car. The sales staff was extremely helpful and patient with us. The customer service More

by Jen W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Pasley, August Trexler
March 12, 2018

Great communication Julie at Napleton did a great job of communicating throughout the process of buying a 2018 Expedition. I had a lot of questions throughout the proces More

by Dane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julie Pasley
March 12, 2018

Straight forward car buying experience I needed a car with a limited amount of shopping time. I contacted Julie and let her know my budget and type of car I was looking for. Upon my arrival More

by Chris P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julie Pasley, Danny Khochaba
February 27, 2018

Napleton Ford Experience After purchasing upwards of 20 new vehicles in my lifetime, I have to say the Ford F-150 I bought from Julie at Napleton Ford last week was my best ha More

by Hammie
Recommend Dealer
Yes
Employees Worked With
Julie Pasley, Danny Khochaba
January 02, 2018

Family like service! Love this place. I was referred to Napleton Ford in Libertyville by my sister who also bought a car from here. First I met Natalie in the service depa More

by JAMI15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy, Paul, Victor Quinones
December 31, 2017

Jim Mueller was awesome! Jim Mueller was an awesome sales consultant, he listeneted to my wants and needs- Jim was very knowledgeable of the options I was looking for and he g More

by Sue11159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mueller
December 30, 2017

Just a great place to do business with We bought our last four cars at Napleton Ford. The most current being our Explorer. The managers Paul and Mike are fantastic and very easy to deal wi More

by Great Dealership
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Chiapetta , Bill Swanson,Dave Melamed,, Kevin Gordon
November 27, 2017

Amazing I worked with Jim Mueller, and honestly he was the best sales consultant I’ve ever worked with at a dealership. He wasn’t pushy at all, and was very s More

by Kim11232
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mueller
November 17, 2017

Won't trust with repairs. I bought a Chevy Trailblazer from this dealership on September 15th. It came with a limited warranty for 14 days. On September 26th a check engin ligh More

by MichaelA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
IDK
Jan 08, 2018 -

Napleton Ford in Libertyville responded

Thank you for taking the time to leave us a review on your experience with our dealership. We take your feedback seriously. Please feel free to contact our General Manager to discuss your experience further.

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