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Napleton Ford in Libertyville

Libertyville, IL

4.2
349 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 349 reviews

November 16, 2017

Dealer Experience Did not show us the Costco Program pricing so we lost out on that additional $1,000.00 discount. We agreed on a final price and then $40.00 extra was More

by mikemac01
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike C.----Sales Manager.
Jan 08, 2018 -

Napleton Ford in Libertyville responded

Thank you for taking the time to leave us a review on your experience with our dealership. We take your feedback seriously. Please feel free to contact our General Manager to discuss your experience further.

October 23, 2017

Dave and Mike were Great!!! Dave and mike were amazing they got me the best price in town no one was able to beat. They were respectful and professional throughout the whole tran More

by Ismail345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave and Mike
October 06, 2017

Professional Sales and service We have always dealt with Napoleon Lincoln this time we wanted a For for our second vehicle.From the moment we walked in the door to the moment we lef More

by pb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Chiappetta Randy Swastek
September 05, 2017

Pleased with my experience! I felt very comfortable working with Randy. He was able to answer all my questions regarding my purchase of a new Ford Fusion. He was a pleasure to More

by Mary
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Randy Swastek
July 17, 2017

Leasing Dave and Kevin were very helpful in choosing the right vehicle to fit our needs. Making sure we understood all the features of the vehicle before we More

by Marty
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave, Kevin Gordon
June 23, 2017

Poor sales experience Consider yourself warned: I was unable to see the person I was recommended to because his voice mail was always full in a weeks time. Why not clear More

by Disappointed veteran
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike. Last name unknown
June 18, 2017

2012 Hyundai accent breaking down with in 4months I got this car in February and now it's June and my car is breaking down. First the brakes front and back and now my check engine light is on. They kn More

by DesaraeO123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Gordon
May 26, 2017

EASY AS PIE A l l parts of the sale were done in a highly professional way. kevin gordon was the key to the sale. the newly remodeled store looked great.I cou More

by james l born
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Gordon
April 15, 2017

Awesome! After spending a lot of time looking for a Ford Expedition in various dealers we were able to find the perfect vehicle. Daisy was our first contact an More

by Michael K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Mueller and Daisy
April 03, 2017

Great leasing experience Great experience with Scott Bremner (internet specialist) and Larry Goodman (salesperson) - they listened to what I wanted, found it for me, and got m More

by nonbusiness
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Goodman; Scott Bremner
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