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Napleton Ford in Libertyville

Libertyville, IL

4.1
341 Reviews

1010 S Milwaukee Ave

Libertyville, IL

60048

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Showing 341 reviews

August 23, 2012

I've been buying trucks and cars from Tom Pfeiler for years. He is always helpful and reliable, and goes out of his way to find what I need. Because of Tom, I have recommended Napleton Ford to friends. I More

by tom.scopelliti
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pfeiler
August 21, 2012

My father and sister came with me a few weeks ago to look around because my father has purchased numerous new cars from your dealership. Tim Barcal greeted us out in the lot and was a pleasure to work with f More

by reb.taylor22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal (salesman) & Victor ? (finance guy)
August 17, 2012

I originally contacted Napleton Ford over the internet with a request for a quote on a 2013 Mustang GT. Rich was very helpful and gave me a great quote on a car that most dealers were not willing to nego More

by russ.koontz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Freni
August 17, 2012

Tom was excellent to work with. The next guy up the food chain pushing the extended warranty was a bit much, but not overly bad. More

by blesche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pfeiler
August 17, 2012

Tom Pfeiler is a professional in all of the ways that make purchasing a car easy. Tom spent time expalinging all that the car had to offer and we took it for an extensive test drive. I am so pleased wi More

by DonnaHi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pfeiler
August 16, 2012

I owned my Ford Taurus for over 8 years when I decided it was time for a change. When I visited Napleton Ford in the middle of winter, I found extremely courteous and knowledgeable sales folks at the dealers More

by HunE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal and Rich Freni
August 15, 2012

We had a great experience here all around working with Tim and the crew. Tim knew his stuff, was enthusiastic about the cars in a way that was catching, and put all his time and attention into finding th More

by jnab99
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Barcal
August 10, 2012

When I walk into a car dealership, my guard is up and my armor to fend off high pressure salespersons is on. I have to admit that I left Napleton Ford feeling a little guilty about the way I had anticipated More

by Joe2619
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Velez
August 02, 2012

I have been a customer (both service and sales) of this Dealership for about 16 years now and I must say they are good people to deal with. I had a nagging problem with my 2008 Explorer and while it did t More

by pdelacluyse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene Holst
July 31, 2012

I bought my Ford F250 from Napleton. They were in teh right location and after going to Treucar.com to get Good, Better, Best price quotes, i went to napleton adn they actually beat the best price. I ha More

by mswiney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik
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