
Napleton Ford of Oak Lawn
Oak Lawn, IL
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The person that waited on me had a little attitude. Wasn't happy with that. He had a comment or a facial expression to anyone that said something to him or gave him something. He called me to tell me Wasn't happy with that. He had a comment or a facial expression to anyone that said something to him or gave him something. He called me to tell me I needed back brakes. My back breaks were changed a week ago. If he would of looked at the inspection sheet which I had to ask for, it was the front breaks. He says the mechanic must have made a mistake. I think it was him. If you work in customer service you need to have a better attitude. I worked it for 15 years.. More
As a repeat customer Hawk again provided reliable service ie swift (promptly taking care of both routine service and a recall issue in minimal time), comprehensively and at a reasonable cost. Otherwise clean ie swift (promptly taking care of both routine service and a recall issue in minimal time), comprehensively and at a reasonable cost. Otherwise clean, courteous and professional in all aspects. More
My servlce for my 2017 explorer went smoothly l was notetified about what it needed and they did the work as promised. Iwould recommend hawk ford to any one. notetified about what it needed and they did the work as promised. Iwould recommend hawk ford to any one. More