Napleton Ford of Oak Lawn

We have worked with Joe for many years now. Joe understands us so well, and told us when we are ready to come on in. understands us so well, and told us when we are ready to come on in. More

Terrible: service for a battery, purge valve and a recall took seven days. This caused me a weeks work. I called service numerous times with no reply. I had to go into the dealership to find out about my veh took seven days. This caused me a weeks work. I called service numerous times with no reply. I had to go into the dealership to find out about my vehicle. I will never use Hawk Ford for my 2015 Ford Edge. The service dept is TERRIBLE. More

Quick awesome service, two recalls done in less than 2.5 hours. hours. More

Pete was amazing to work with. Extremely helpful, informative and timely! informative and timely! More

Great service. Pete was able to get me in quickly. And helped me understand future maintenance needs. helped me understand future maintenance needs. More

Great service, excellent communication. Rich made sure I understand where we were at in the process and checked in regularly. understand where we were at in the process and checked in regularly. More

Nice people to take your car to. Very helpful, have the knowledge, good customer services. knowledge, good customer services. More

Good service friendly staff nice place to work clean Environmental and place to work Number One team in Chicago Environmental and place to work Number One team in Chicago More

Follow up and customer service is lacking. It was difficult scheduling service, difficult getting my questions answered, difficult getting phone call returned. Very disappointed with service difficult scheduling service, difficult getting my questions answered, difficult getting phone call returned. Very disappointed with service More

I was very happy and pleased with the work done on my car, it runs well and the body work looks great. car, it runs well and the body work looks great. More