Napleton Ford of Oak Lawn

Quick service ,in and out, the team here always takes great care of me and my vehicle. Norman, Jaime and Rich are great to work with. great care of me and my vehicle. Norman, Jaime and Rich are great to work with. More

Highly recommend. Service was great. They made the process so quick and easy. I’m not sure why this requires a twenty five word minimum though. process so quick and easy. I’m not sure why this requires a twenty five word minimum though. More

The service is quick and efficient. The service department team is knowledgeable and took time to answer questions that I had. Everyone was professional and concerned. department team is knowledgeable and took time to answer questions that I had. Everyone was professional and concerned. More

Nick was so friendly and helped us to get the best deal. Highly recommend HAWK! Just like my guy Tom Waddle says...”I Drive A Hawk! Highly recommend HAWK! Just like my guy Tom Waddle says...”I Drive A Hawk! More

The guy I think his name is dom. He new to hawk Ford was super nice. He was so patient and did an outstanding job trying to help me. Other then that everyone else wasn’t as pleasant. super nice. He was so patient and did an outstanding job trying to help me. Other then that everyone else wasn’t as pleasant. More

Amanda greeted me, asked me questions about needed repair, explained the process and took my contact information. Was contacted via text when cat was ready for pickup. Very professional. repair, explained the process and took my contact information. Was contacted via text when cat was ready for pickup. Very professional. More

Assistant Service Manager Kathy Bucholz provided excellent customer service by keeping me updated on status of my auto until work was completed. The part needed was on backorder. Thanks Kathy for pr excellent customer service by keeping me updated on status of my auto until work was completed. The part needed was on backorder. Thanks Kathy for providing professional service with a smile. More

I need to bring my suv back for service. Rich is very professional. I’ll be bringing my Edge back for engine light problem and will resurveyed. professional. I’ll be bringing my Edge back for engine light problem and will resurveyed. More

No one returns calls there. You guys can’t fix a sun roof either. I have bought 3 vehicles from your dealership too. I won’t be back. either. I have bought 3 vehicles from your dealership too. I won’t be back. More

Amber and the staff there are wonderful! They always try to accommodate emergency situations when others won't, it's so appreciated and brings repeat customers! to accommodate emergency situations when others won't, it's so appreciated and brings repeat customers! More