Napleton Ford of Oak Lawn

Service was great made an appointment they took me on time they were concerned about the needs I had to take care of and they took care of it. time they were concerned about the needs I had to take care of and they took care of it. More

They are very friendly n treat you kindly with respect. They take time to show you around n show you any car you want to look at.They answer all your questions. They take time to show you around n show you any car you want to look at.They answer all your questions. More

The staff is very friendly and professional. The work was completed in a very timely fashion. completed in a very timely fashion. More

My service advisor, Ms. Childress, is absolutely the Best. She explained what was needed and I felt I received a fair price. She is an asset to the your business. -Shirley Wallace Best. She explained what was needed and I felt I received a fair price. She is an asset to the your business. -Shirley Wallace More

Had to make appointment at quick lube for an oil change. No one else there when I took my car in next day. Why the wait I don’t know No one else there when I took my car in next day. Why the wait I don’t know More

Stan the Man the salesman was greatShowed sold and Stan the Man the salesman was great Showed sold and completed deal without the usual nonsense Will recommend him to friends and Hawk Ford I don’t Stan the Man the salesman was great Showed sold and completed deal without the usual nonsense Will recommend him to friends and Hawk Ford I don’t see Stan listed in sales hope you didn’t lose him More

Overall I had an excellent experience from beginning to end. Service Manager Richard Pitlock was informative about the service being done on my vehicle. He explained the entire process what was actually g end. Service Manager Richard Pitlock was informative about the service being done on my vehicle. He explained the entire process what was actually going on, estimated costs, when exactly my car would be looked at, etc. As a customer, who doesn't have an understanding I appreciated the details. If a part was on back order he told me exactly when it would be in. I was never left not knowing what was going on. I also appreciated the time he took to make sure I had a vehicle as I could not be without one. I felt like a valued customer and I will definitely be coming to Hawk Ford to take care of my service on my vehicle! Thank you for an excellent experience ! More

Goo service department Friendly people Service was done promptly and great job . Waiting area was clean and quiet.Wad informed about was was going on. promptly and great job . Waiting area was clean and quiet.Wad informed about was was going on. More

Everyone was super nice and helpful. I have zero experience with cars so I genuinely appreciate their patience with my questions and how eager they were to help me out. experience with cars so I genuinely appreciate their patience with my questions and how eager they were to help me out. More

Very courteous and fast service. The staff kept me updated on the status of my vehicle through text messages and phone calls. Everyone was very friendly and courteous. updated on the status of my vehicle through text messages and phone calls. Everyone was very friendly and courteous. More