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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,078 Reviews
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6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,078 reviews

May 18, 2021

Great service. Will continue to patronize Hawk Ford. Advisor is excellent Continue the good work.All is well no problem with the understanding we teceive More

by TORRICELLIMARGET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul, Pete Abramowicz
May 17, 2021

I have to admit I was not crazy about taking my car to the dealership, your prices are way out of the normal range.$800 for brakes and another $800 for some rewiring is ridiculous. The only thing that ga More

by DIVINCENZO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, LaQuita Childress
May 17, 2021

It was all very pleasant everyone was helpful. We were provided a ride to lunch and picked up when we were ready to return, and a short wait our car was ready. More

by MORALES355@MSN.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy
May 17, 2021

The service was awesome. Amber was great, she took care of me fast.made paper work easy and fast.had new tires put on my suv More

by ISMAELR_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie from parts , Amber Straubing
May 17, 2021

I have to say I am pleased with the professionalism and the great communication I receive each time I visit Hawk Ford!! Thank you, Janice Caldwell More

by JANCALDWELLSELLS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Shaqra, James Benck, Richard Pitlock
May 17, 2021 -

Napleton Ford of Oak Lawn responded

Janice it is always great to have you in. Thank you for your feedback. Come see me anytime! Hope you are enjoying the Escape! See you next visit, Jaime Benck Service Director Hawk Ford Oak Lawn

May 17, 2021

great service but i wish they would stay true to their pricing on their coupons. there always seems to be additional charges over the price indicated More

by BETSYMC323
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
May 15, 2021

LaQuita communicated well with myself and the warranty company, and the work seems to be done well. The one star is because of an issue with the loaner/rental car. LaQuita mistakenly said my warranty comp More

by Bsinker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
LaQuita Childress
May 14, 2021

Service was actually great. Did not give 5 stars due to the confusing scheduling process. I needed an oil change, had recalls and an issue with my mirror. My appointment was in the quick lane area and they More

by mrmangs72
Recommend Dealer
Yes
Employees Worked With
LaQuita Childress
May 13, 2021

Great service, time manageable,. They were able to get me in and out but dedicated the time and effort to complete the job to satisfaction. More

by ROBBILLY816
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaQuita Childress
May 13, 2021

Fast and courteous. Got what I needed without the pressures up sell you get from some other dealerships. Also very clean and conscious of COVID restrictions as well as respectful of my time. More

by GKAPJON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, Amber Straubing
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