Napleton Ford of Oak Lawn

I needed and oil change ane battery. They did a great job. Thank you for the great service. I will go back for aervice on my car. job. Thank you for the great service. I will go back for aervice on my car. More

This is late coming but you and all employees did a marvelous job on my Ford Escape 2013 it been awhile since it was working marvelous job on my Ford Escape 2013 it been awhile since it was working More

I was initially skeptical about using this facility, but in both times I have, I have been surprisingly impressed. The young man (Ben) conducting the service on my truck was attentive to detail and service in both times I have, I have been surprisingly impressed. The young man (Ben) conducting the service on my truck was attentive to detail and service More

Excellent experience. Joe answered all of our questions in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting in a timely manner. He made us feel comfortable while waiting for the finance department. Truck was cleaned and filled with gas while we were waiting as well. More

Clean and reliable had my vehicle finished when they said they would very good COVID response made you feel safe very pleasant to deal with they would very good COVID response made you feel safe very pleasant to deal with More

Jamie handled my issue from intake to the time I picked my car up. I thought I had an issue with steering knuckle and was in fact the lower control arm. My car now drives like a dream and is a 2012. While my car up. I thought I had an issue with steering knuckle and was in fact the lower control arm. My car now drives like a dream and is a 2012. While it was costly to repair, I am glad it is done right! Thank you More

I got 2013 Ford C-Max Energy with 165k and Ford C-Max 2017 with only 19k. The same time the same weather and my 2017 is capable toake less MPG then the old one. Somone will telle that I do not have batte 2017 with only 19k. The same time the same weather and my 2017 is capable toake less MPG then the old one. Somone will telle that I do not have battery failure??? Bologne macaroni. My older C-max was able to produce 36mpg till 130k regardless of weather. U thing I need to go to different dealer which will not argue. I got the old car for since 2018 and I know what I am talking about. I am not quit sure who I was talking to when I just enter their garage. James Banck my not be the person I was talking to but in order to complete the review I had to choose someone. More

Very professional and prompt Service. The pricing is reasonable and you can ask the personal about any of the provided services. Most of the time this Dealership runs Great discounts and gives Reward Po reasonable and you can ask the personal about any of the provided services. Most of the time this Dealership runs Great discounts and gives Reward Points! More

My last contact was with Alma, who was professional and polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me. polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me. More

I am so happy with service. Very professional and very happy .! Excellent customer service.?didn’t have wait long. Good conversation with another customer. Was afraid to go because of covid. No worries happy .! Excellent customer service.?didn’t have wait long. Good conversation with another customer. Was afraid to go because of covid. No worries. Thank More