Napleton Ford of Oak Lawn

Customer was satisfied with quality work that I received. And we'll refer other customers to this dealership for the type of service that I received And we'll refer other customers to this dealership for the type of service that I received More

Excelente customer service. Not wait. Easy check in. Will recommend it to my friends. Thank you again stay safe. Friendly staff. Xxxxxx nice discount. Bye Will recommend it to my friends. Thank you again stay safe. Friendly staff. Xxxxxx nice discount. Bye More

My last contact was with Alma, who was professional and polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me. polite. My salesperson, Karen B., was also wonderful and she went above and beyond for me. More

Excellent service very knowledgeable of parts and labor saved me a few bucks on a part they was able to save and they let me know it was a nail in my tire saved me a few bucks on a part they was able to save and they let me know it was a nail in my tire More

Service repairs was prompt and service employee LaQuinta was outstanding. My service experience at Hawk Ford was extremely pleasant and I would always recommend Hawk Ford to other Ford owners. was outstanding. My service experience at Hawk Ford was extremely pleasant and I would always recommend Hawk Ford to other Ford owners. More

Service is always excellent laquita was awesome with the service found out what was under warranty and what wasn’t and why showed the price quickly and got me the loaner car quickly thanks service found out what was under warranty and what wasn’t and why showed the price quickly and got me the loaner car quickly thanks More

They got me right end ,checkout the problem ,work on It ,found out what was wrong the they took the right steps ,and they fix the problem ,found out what was wrong the they took the right steps ,and they fix the problem More

Great Communication ProfessionalismFast Service Rich Great Communication Professionalism Fast Service Rich was excellent all around in helping us with our problem. Said 2 hours took only 30 minutes. Great Communication Professionalism Fast Service Rich was excellent all around in helping us with our problem. Said 2 hours took only 30 minutes. Thank you More

To keep it short i dropped off my work truck for service called Rich 3 times left a voicemail never got a call back truck still isn’t acting right I even left a voicemail with James and he didn’t even call called Rich 3 times left a voicemail never got a call back truck still isn’t acting right I even left a voicemail with James and he didn’t even call me back. Truck was there for 2 1/2 weeks and in a rental, enterprise. More

I came to get my Ford Edge fixed part had to be ordered. A richard helped me. Part was ordered I never received a call that part was in. I called parts department 8 days later it was there. Never received a A richard helped me. Part was ordered I never received a call that part was in. I called parts department 8 days later it was there. Never received a call part was in. More