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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,053 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,053 reviews

January 30, 2021

I am very happy with my new vehicle. I got exactly what I wanted for the right price. Jimmy and Don were upfront and honest about everything. They made the whole process as quick and easy as possible. More

by KELLYMCCORMACK79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Boros, Jimmy Segura
January 29, 2021

Hawk Ford did a great job by selling me a nice car and negotiating a great deal. This was one of my best car shopping experience. Nick, my salesman was great in answering my questions, exhibiting patienc More

by JAnn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Crawford and Jaumana was also very influential and helpful team members , Nick Shaqra, Nick Ristich, Joe Storti
January 29, 2021

Quick diagnosis and turnaround! I was out of warranty by one month, but Laquita helped contact ford to fix my heated seats at a reasonable price! More

by kuehn.kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LaQuita Childress
January 28, 2021

Quick. Friendly. Efficient. They focus on what you want and make it happen. So you save time by not walking out with something you didn’t want. You walk out with what you want and will be satisfied. I’ve b More

by Overstreet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Gandara, Mitchell Maryfield, Joe Storti
January 28, 2021

Very pleased with service, all issues had been fixed in a timely manner, loaner car was provided, Jamie called and advised on the status of repair, outstanding service! More

by Mantas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck
Jan 28, 2021 -

Napleton Ford of Oak Lawn responded

Thank you so much! It was my pleasure to get your truck fixed and back on the road. Never hesitate to call us for anything at all! Jaime- HF Service

January 28, 2021

I love this dealership! They have always taken care of my automotive needs with a smile and great service. Great service, great employees. Thank you More

by CGODWIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz, Jared Mitchell
January 28, 2021

always excellent customer service!!! please continue giving that personalized attention that only makes a big difference in me coming to your place of business to spend my money More

by CONNIEJORIAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
quick
January 28, 2021

Service was good took under an hour to complete the works servicing which I was happy with. Glad I could make an appointment so the waiting was under an hour. Pricing was very fair More

by C21rudolphRichard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Straubing
January 28, 2021

This dealership does not take responsibility 4 their vehicles! They know when a new vehicle is a "lemon" & they should acknowledge it & handle it properly. More

by TALISANICHOLECOOPER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pete Abramowicz
January 27, 2021

Made an appointment well in advance for 930 arrive well in advance of appointment time had to wait until at least 1130 for the car to be looked at when I question the lawn weight service manager said two e More

by S_CHERGRA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
James Benck
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