Napleton Ford of Oak Lawn

I am very pleased with the courteous, respectful service. Covid's made every situation difficult to navigate. Your service center is working well. Thank you! Covid's made every situation difficult to navigate. Your service center is working well. Thank you! More

Overall I was pretty satisfied with the service the one thing that I was kind of disappointed with is once I got home and I was reading through the paperwork that they gave me back nobody ever mentioned an thing that I was kind of disappointed with is once I got home and I was reading through the paperwork that they gave me back nobody ever mentioned anything about the oil filler neck being broke More

I love this place! They are on top of things, especially when it comes to Customer Service. Got the truck back pretty quick. Mechanic is Awesome! Must not forget to give them credit, as well! Thank you! when it comes to Customer Service. Got the truck back pretty quick. Mechanic is Awesome! Must not forget to give them credit, as well! Thank you! More

The woman on the phone was fantastic. I believe her name was Erin. I would let her service me anytime. She performed in a very professional manner and answered all of my questions. Very efficient. was Erin. I would let her service me anytime. She performed in a very professional manner and answered all of my questions. Very efficient. More

Pete provided excellent customer service, prompt and efficient. He reviewed all the issues we had with the vehicle, relayed the information to the tech who completed the work promptly. efficient. He reviewed all the issues we had with the vehicle, relayed the information to the tech who completed the work promptly. More

Sandra provided excellent customer service, I owe a jeep but I will consider bringing my vehicle to this location. Overall very satisfied with the service. but I will consider bringing my vehicle to this location. Overall very satisfied with the service. More

Laquita was very helpful and explained the details about the recall I received. Great customer service. Everyone said hello as you passed them. Waiting room was comfortable and social distance. I’m the recall I received. Great customer service. Everyone said hello as you passed them. Waiting room was comfortable and social distance. I’m More

Great customer service and efficient. Amber is awesome, even when she’s handling things alone. Best experience from a Ford I’ve ever had. Thanks! even when she’s handling things alone. Best experience from a Ford I’ve ever had. Thanks! More

I was very pleased with the service I received. I was an hour early for my appointment and I was taken within 20 minutes of my arrival. I was even able to use both of my coupons! hour early for my appointment and I was taken within 20 minutes of my arrival. I was even able to use both of my coupons! More

Pete and Amber were extremely helpful. They were able to fit me in to have my brakes fixed after I left. They were both super nice and very helpful. fit me in to have my brakes fixed after I left. They were both super nice and very helpful. More