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Napleton Ford of Oak Lawn

Oak Lawn, IL

3.7
3,053 Reviews

6100 W 95th St

Oak Lawn, IL

60453

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Showing 3,053 reviews

January 12, 2021

Excellent service , very helpful in programming my phone to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options . More

by Moosekjb10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Boll, Nick Ristich, Jimmy Segura
January 11, 2021

My car is not fixed and I do not understand why my warranty was not accepted at your dealership. I spent 150 dollars having my car looked at to not have anything done to it More

by derrill86
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Richard Pitlock
Jan 11, 2021 -

Napleton Ford of Oak Lawn responded

Hello, My name is Jaime. I am the service director here at Hawk Ford. I'm unsure there is an explanation for this. Please contact me on my direct line 708-233-8031 Thank you.

January 11, 2021

Is very good and friendly service and answering all the questions I have about my car I like it and u recommend the service there More

by 5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Paul
January 11, 2021

Always outstanding service...always timely delivery...they do what they say...great communications...COVID aware...it’s nice to deal with pleasant, helpful team members. More

by THREEKILTS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Benck, LaQuita Childress, Richard Pitlock, Pete Abramowicz, Amber Straubing, Jared Mitchell
January 11, 2021

Service was great fast and efficient thanks to the wonderful staff and maintenance people had me back and running right in time for the winter days ahead!!! More

by R.ESQUIVEL81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eva Castanon
January 11, 2021

No comment-this was a recall service appointment. I have not driven enough yet to check the rear view camera is now working properly and consistently. More

by MAJERGE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eva
January 11, 2021

Great place to get my oil change. Always let’s me know if I have any recalls or if I’m in need of any check-ups . Always friendly & helpful. More

by Juanitaoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Huseen
January 08, 2021

Fast and reliable service. Took the coupon that I Fast and reliable service. Took the coupon that I had. Pete Recommended appointment the next time due to covid. Pete was Very friendly and accomm More

by RODGERGALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Abramowicz
January 08, 2021

Hawk Ford is very professional they let you know step-by-step what’s going on with your car and my car was ready on the day they told me it would be ready.So will I recommend HAWK FORD to a family m More

by Iris Watson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
January 07, 2021

Fay was very knowledgeable, straightforward and most important he was very honest. I will definitely be doing business with Fay in the future for me and my family. More

by Jennifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fay Hussein
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