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Napleton Ford of Oak Lawn
Oak Lawn, IL
3,088 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 3,088 reviews
Verified Customer
January 13, 2021
People are great but not happy with Ford. Website has the wrong directions to update my sync. I have to pay 150 to get it done. wrong directions to update my sync. I have to pay 150 to get it done. More
by DISCH13
Employees Worked With
James Benck, LaQuita Childress, Richard Pitlock, Pete Abramowicz, Amber Straubing, Jared Mitchell
January 12, 2021
Excellent service , very helpful in programming my phone to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options . to the ford pass. Salesperson was very thorough in details of the car, mngr was good at explaining the finance options . More
by Moosekjb10
Employees Worked With
Karen Boll, Nick Ristich, Jimmy Segura
January 12, 2021
They provided a great and timely service. I was able to conveniently schedule an appointment online. They also called me to discuss the work and recommendations before completing the work. conveniently schedule an appointment online. They also called me to discuss the work and recommendations before completing the work. More
by Natalie2k
Employees Worked With
Dave Brearley, Leslie Galvan, Pete Abramowicz
January 12, 2021
I went there to get a service contract on my 2014 mustang. Everyone I encountered was very friendly and helpful. Everything went as planned. No issues. mustang. Everyone I encountered was very friendly and helpful. Everything went as planned. No issues. More
by LEOT2014
Employees Worked With
Amber Straubing, Jerry Triplett (JT)
January 12, 2021
I can always expect great customer service from Hawk Ford. During my last visit in December I was assisted by Rich.He was very professional and courteous. Ford. During my last visit in December I was assisted by Rich.He was very professional and courteous. More
by Cgardner588
Employees Worked With
Richard Pitlock
January 11, 2021
Service was great fast and efficient thanks to the wonderful staff and maintenance people had me back and running right in time for the winter days ahead!!! wonderful staff and maintenance people had me back and running right in time for the winter days ahead!!! More
by R.ESQUIVEL81
Employees Worked With
Eva Castanon
January 11, 2021
No comment-this was a recall service appointment. I have not driven enough yet to check the rear view camera is now working properly and consistently. not driven enough yet to check the rear view camera is now working properly and consistently. More
by MAJERGE
Employees Worked With
Eva
January 11, 2021
My car is not fixed and I do not understand why my warranty was not accepted at your dealership. I spent 150 dollars having my car looked at to not have anything done to it warranty was not accepted at your dealership. I spent 150 dollars having my car looked at to not have anything done to it More
by derrill86
Employees Worked With
Richard Pitlock
