Napleton Ford of Oak Lawn

Excellent service performed in a timely manner. Diagnosis and repairs done quickly. Always have vehicle service and maintenance performed here. Hawk Ford highly recommend. Dan Smith and repairs done quickly. Always have vehicle service and maintenance performed here. Hawk Ford highly recommend. Dan Smith More

My wait was long, but they kept me up to date when my car would be done. they were very apologetic, and took care of my bill. Thank you would be done. they were very apologetic, and took care of my bill. Thank you More

Great place. Fast and efficient with friendly staff. I was out in 25min so happy I didn't wait hours. I will definitely go back. was out in 25min so happy I didn't wait hours. I will definitely go back. More

My visit at hawkinson ford All of your crew were very professional also Amber very busy was both courteous and friendly. Have a merry xm professional also Amber very busy was both courteous and friendly. Have a merry xm More

Very good service, good customer skills and excellent behavior from the guy who worked with me Anthony G. I felt like I was with my family members!! behavior from the guy who worked with me Anthony G. I felt like I was with my family members!! More

Jared was great! Got done what I needed to have done in a short time frame. Really helped me out if a jam. Thanks for the help. short time frame. Really helped me out if a jam. Thanks for the help. More

Service at Hawk Ford was excellent. A little frustrated and disappointed at the quality of the product. Our new explorer had to be brought in for faulty rear view backup camera and to have the module for and disappointed at the quality of the product. Our new explorer had to be brought in for faulty rear view backup camera and to have the module for window buttons replaced for burrs that cut up my fingertips. Shouldn’t happen on a $50,000 vehicle. Quite disappointing. More

Sales staff was great - very helpful and made the experience enjoyable. Staff worked well with me to get me the vehicle that I was looking for at the price that I needed. We will definitely be return experience enjoyable. Staff worked well with me to get me the vehicle that I was looking for at the price that I needed. We will definitely be returning to Hawk for our future vehicles. More

The service was great. I was checked in on and given updates periodically. The service done on my car worked. No more check engine light. updates periodically. The service done on my car worked. No more check engine light. More

Got there 15 minutes early and so glad they were able to take me right away. Good service, the gal working at the QuickLane Desk was very friendly and helpful. take me right away. Good service, the gal working at the QuickLane Desk was very friendly and helpful. More